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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1582 Showing 31,621-31,640 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very quick and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very good job of setting up tv and other devices and explained how to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re quick and didn’t really mind me asking them questions on how to mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and prompt service from all personnel. The individuals show experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great? Fast Friendly and Cleaned everything up! Very Efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added guarantee Like the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have this added service. Makes me feel good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jimmy was EXCELLENT! Set up everything and explained throughly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked Up Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had existing home theatre system and were able to hook up through old equipment with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They are quick and clean up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad does their work fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad does great here and I love their excellent service quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks rule

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The were in an out in under two hours. very helpful and informative and worked very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and help us with how to use every app the tv has. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad did an outstanding job mounting and setting up the 75" Sony TV. Efficient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps the TV fit perfectly on our wall..looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job on mounting our TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would with out a doubt use Geek Squad again! I have already recommended them to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    President

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, highly recommend. AAA+++ People were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv’s professionally mounted on the walls!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed both tv’s quickly and with great craftsmanship! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely professional, quick and friendly. Great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great and easy to install! Very easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Awesome TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. Samsung knows how to make a great quality TV with incredible colors.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    installed my TV with no problem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contractor installed TV w/ no problem but did haul trash away. Only use the Geek Squad when available.

    I would recommend this to a friend