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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1582 Showing 31,621-31,640 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only way or place I buy for my all my entertainment n warranty needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The were quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squa were great. They help me connect everything to my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    46 inch TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install. They provided a wire feed for me to fish through 3 HDMI cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv. The clarity is on point and the size is perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. nice very knowledgeable about tv and showing us how to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad replaced the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were just replacing the faulty TV which was bought from Best Buy a few months back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad techs worked wonders - worked around plan by BestBuy adviser and completed the project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice mounting bracket. Not noticeable at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was super helpful and quick.He was extremely friendly too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, helpful, friendly and invested in my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected tv and sure it was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and mounted my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience. I’m really happy with the the team that came out to my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad put it up perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came on time did a very good job - no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. He was very thorough. Cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time, cleaned up after and explained as he went.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set my TV up and made connection in a reasonable amount of time with good results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely professional, quick and friendly. Great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sturdy wall mount.. good price and good movements

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To Be Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a very good job installing the new television. I wavered in giving a 5 star rating because it took 4 scheduled appointments before they finally got someone to come out. The 3 previous appointments they canceled without notifying me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were terrific and respectful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very helpful and knowledgeable I would use them again solved all my issues

    I would recommend this to a friend