Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
They installed quickly, careful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted and connected TV. Explained functions.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 1 out of 5 stars
EXTREMELY DISAPPOINTED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our designated time was between 11 and 3. 3:00 came and went with no updates. I called and got transferred several times, had to refund my info several times and spent at least an hour and a half on hold off and on.... Was told they got held up at the previous job. 5:00, still nothing..... Called again... After much of the same thing as the first call I was told they had no way to get in touch with anyone to find out what was going on...... 7:00, save thing.... Around 8:30 I was still on the phone door the 7:00 call.... The truck and can drove up.... The driver of the truck got our and was immediately defensive and extremely rude!!!!!! When the driver of the truck started getting rude, the driver of the van just turned around and got back in the van, as of to say here we go again... We told him it was too late to do install so he just brought the TV in and left it. Rescheduled for the following week.....On one of the calls, I was told to reach out by email to the person the next day and he's see what he could do about some reimbursement of the ridiculous amount best buy charges for delivery and installation. I emailed with all of this info only to get nothing for all inconvenience and disrespect. Save your money and fund sometime else to install your items. EXTREMELY DISAPPOINTED!!!!!!! We do love out tv once it was finally installed......
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a great job setting up our new TV’s & took their time explaining everything to us.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tyler and Red did an amazing job! Will be using them and Best Buy again soon for more wall TVs!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Friendly team.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted tv with no issues, suggested height based on living room/tv size. Thanks.
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Mounting and Connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job by the Geek Squad. Left the area spotless and all TVs are working great.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Installation
Rated 2 out of 5 stars
installing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best buy geek squad did a great job installing they get 5 stars only problem is i paid to have wires run through the wall but no one in store said you had to have this and that in order for them to run wires ended up paying another $140.00 for cords and stuff upset over paying extra and then having to pay even more
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .While it's great to hear that our Geek Squad Agents did a great job with your installation, it's disappointing to hear that our store associates did not ask the right questions to ensure that the correct installation types and charges were not thoroughly covered prior to your service date. I would recommend providing your feedback to the sales manager at your local store. You can find the contact information for your local store, here: https://goo.gl/75p1vD.
Rated 5 out of 5 stars
Geek Squad really knows their setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad team did excellent job of mounting the TV and other components. Everything works flawlessly.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and efficient. Installed on time with all questions answered
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Easy install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. They are quick and clean up after themselves.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were great in making sure everything was in place and functioning well. Thank You
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Wall mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were professional and did not leave until they were satisfied with the installation.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very happy with service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted the TV at the perfect height. I am very happy with the service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
President
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal, highly recommend. AAA+++ People were very helpful
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Mounted TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and nice agents was very good at explaining each step.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great work very satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad agent was very professional and provided exceptional service for mounting the tv.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad knowledgeable, friendly, quick!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mounting with great service technicians. Great service. Thank you.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The men who came to hang our tv knew exactly what they were talking about and did a great job!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Capable Crew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team went above and beyond. Thank you for having such a capable crew.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Making Room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv wall mount was perfect. Geek squad didn't leave a mess. It was a surprise gift. Mounted perfectly
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friend