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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1585 Showing 31,681-31,700 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad good. TV and mounting are all wrong,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great. Tv and mounting which I purchased are lousy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. We have a 60 inch tv and have had no issues and enjoy being able to tilt the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup was clean, no mess!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agents were so professional and mindful off our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally mean it,this guys at Geek squads are the very best in this Bznis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was knowledgeable and polite. I was very happy with his service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every part of the process was professional. Great communication.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh the installers did alright. They could have spent more time rlto make it perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation by the Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect workmanship. Installed quickly and professionally. My new tv looks great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, thorough, arrived earlier than scheduled, called ahead of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians mounted my 75 inch television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the television came in. The installers worked quickly and very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installier took his time and answered all question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant experience and very caring installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted the tv was very good. He was friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay and Zachary were awesome in the setup and selivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians took their time setting up the television and explaining the television functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my tv and went above and beyond to get the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, professional, clean, prompt, friendly and knowledgeable! Absolutely perfect job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, friendly manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    José Magnano provided prompt, courteous service. I highly recommend contracting with Best Buy services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Wore booties and cleaned up after they left. Will definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely accurate with their measurements and made sure that the TV was centered over our fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents to mount my new TV…geez squad is the best…especially Tom

    I would recommend this to a friend