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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1586 Showing 31,701-31,720 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installed my TV and soundbar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, prompt, and professional. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really professional, extremely friendly . Cleaned up when done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a terrific job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and provided excellent customer service.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use this TV mount because a lot cheaper in other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad efficiently installed all my equipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional service. Mount and 75-inch tv install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Would use again if needed. Very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was able to hang our tv in my office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out promptly and was able to hang my office tv very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job and explained that everything as he was doing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added guarantee Like the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have this added service. Makes me feel good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we had a few hiccups everything went fast and efficient I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had numerous tasks for Chris to accomplish and did all in an excellent manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were polite and fast. They made a couple good suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount for 65” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed it and mounted tv. Has different angles you can tilt the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team was great. I would recommend them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all devices! Friendly service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Overchanged - cancelled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overchanged - cancelled and had a local installer do it for a 1/3 of the price for two rooms! No wires are showing and it looks great! Check Thumbtack in your area for AFFORDABLE, qualified, and competent professionals

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Big tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install on my 75” tv. They hooked everything up and explained settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for my tv, it holds it great and moves smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my two TVs quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected all my devices satisfactorily. Good job.

    I would recommend this to a friend