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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1589 Showing 31,761-31,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we had a few hiccups everything went fast and efficient I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job setting up our new TV’s & took their time explaining everything to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler and Red did an amazing job! Will be using them and Best Buy again soon for more wall TVs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicest guys in the business. Very courteous and friendly and do amazing job. Very clean as they work

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Overchanged - cancelled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overchanged - cancelled and had a local installer do it for a 1/3 of the price for two rooms! No wires are showing and it looks great! Check Thumbtack in your area for AFFORDABLE, qualified, and competent professionals

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    75" tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my old tv and mount and installed new mount and tv. did not spend enough time instructing me on my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Killed It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team came through installing a wall mount on my new 70" LG, I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radarr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were better than advertised. Very efficient..great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was very professional and provided exceptional service for mounting the tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey but OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for our 75" TV and installed by the Geeksquad. I do wish it came out a bit farther to adjust component cables but it serves its purpose.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    The service was not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not overly pleased with the mounting process. They damaged my drywall removing my old mount. They didn’t hook up my sonos beam, they didn’t hide any wires because I guess they can’t legally do it. For the price, this service seemed severely over.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgable and efficient. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MTA4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a very good job. All conections were made. And all equipment worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tyler and Olivia did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler knew exactly how to connect my old VCR/DVD with the new TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv not secure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt like the fact that the mount didnt hold the tv sturdy enought it moves on the sides up and down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were A1 on problem solving and communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be there for the next purchase and will be soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came to hang our tv knew exactly what they were talking about and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install of 65 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, knowledgeable and professional. Very satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but professionals set up was quick and fast definitely a must ....

    I would recommend this to a friend