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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and painless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and mounted our new tv. I suppose it wouldn’t be impossible to mount and set up a 75” tv yourself. The real issue is getting it to the house. Several times I’ve been at Best Buy and have seen someone trying to cram a big screen into their personal vehicle. They brought it in, set it up and took all the packing materials with them. They were very professional and fast. Answered all my questions and I couldn’t be happier with their service. I highly recommend utilizing this service and like with most delivery services...don’t forget to tip.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    TV install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Geek Squad installation. They were very prompt and professional. They cleaned up after themselves and did not leave until we were familiar with the equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tv installed quick above fireplace.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and knowledge on mounting a tv. Would definitely recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Tv mounted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that mounted the tv on my patio was very knowledgeable and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    5 Star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, knowledgable, informative, attentive, profssional,

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Tv mounting

    Rated 5 out of 5 stars

    Fantastic install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were both personal and professional. They were also very knowledgeable in the products they were installing as well as devices I had mentioned connecting to the tv. 5 out of 5 install.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek Squad mounted tv to stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional, knowledgeable, and quick. He also came a little earlier than my scheduled appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent delivery + installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service exceeded my expectations. Very meticulous work, reconnecting my accessories and even controlling the usual cord chaos. My Geek also gave me good advice about adding a wall outlet and am so pleased with the convenience and clean look. I'm so glad Best Buy offers this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Installed TV mount and surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional. They hooked up everything right the first time. Measured it perfectly. Definitely recommend geek squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional. They did a great job of installing tv. I’m completely satisfied with my purchase and the installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was knowledgeable and thorough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful. They mounted two TV’s and hooked up all the devices as requested. They made sure we knew how to work everything and even left us their card and told us we could call or text anytime. We were very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Team Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team Adrian did a great job from start to finish. Pleasant, knowledgeable, left us understanding how to use all the new set up. Bravo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and showed how to work the tv using various settings. Excellent installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Geek Squad set up tabletop TV stand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They assembled a tabletop TV sand and attached it to the TV. Their work was fine but quite expensive, $249.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    84” LG TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas C and James did a great job. Very professional and informative on installation and use of tv. They went above and beyond with the delivery and installation. Highly recommend them. The manager Josh also went above and beyond to make this installation happen flawlessly special thanks to Josh and Thomas for going the extra mile to make everything happen perfectly!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Geek squad was great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad (Jho & Louis) mounted my 65” tv & set everything up—tv, remote, etc. Then Jho took the time to sit with me & teach me how to use everything. They were the best!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Excellent service! Worth the tech plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my tv quickly. He was very professional. Hauled away the old tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome Geek Squad Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were AWESOME. Ask me all the important questions to make sure my TV was mounted to my liking. Reviewed everything with me after the mounting was completed. I would like for them to come back out for any of my future purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team is very professional. They make mounting a TV look easy. I learned a lot just watching them. They didn’t cut any corners. They were very meticulous

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed quickly and professioanlly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my tv mount and tv very professionally. Exactly where I wanted it. Was very knowledgeable and helpful in placing the tv for best viewing

    I would recommend this to a friend