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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 38,688 reviews
  • Rated 5 out of 5 stars

    Great TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received a flat wall mount which works perfectly for our use. I can’t say enough good things about the delivery and installation service. They were on time, polite and friendly, helped with placement and perfect installation and clean up of all package materials.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    We’re Very Pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan and his co- worker we’re VERY professional and knowledgeable. They were speedy & efficient. We were very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The GS was precise, skilled, efficient and clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad gentlemen performed installing and mounting the new TV's on the wall mounts with precision and professional skill. This was the same for the second unit upstairs as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you value your time, this is a great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to say I questioned whether it was worth the money, but the answer is absolutely yes. The techs were very friendly, helpful, and knowledgeable. They were able to assemble/install the TV in a fraction of the time it would have taken me, and I never would have figured out how to setup the TV which they did brilliantly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my TV and connecting my sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Geek Squad set up tabletop TV stand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They assembled a tabletop TV sand and attached it to the TV. Their work was fine but quite expensive, $249.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV Setup with PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Knowledgeable and timely. Knew everything about the product and how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a TCL qm7 and they delivered a tclq7, I returned the q7 and had the right one delivered. The Geek squad took down the wrong Ione packaged it and installed the right one. Very professional all the way thanks

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted 65 inch TV, above fireplace, very professional, took less than an hour, worth every penny, too large and clumsy for me to do myself at 56 years old, glad there is a quality service like this available

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad installation/mount services superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents expediently installed, mounted new 65 inch smart tv. Agents were accommodating & knowledgeable when presented with insufficient equipment for existing/new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A positive experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was prepared to never go to Best Buy again UNTIL they came out and fixed the mounting. The "squad" was exceptional, proficient, friendly and respectful. Perhaps they should do an inservice with some of the sales people on the floor. I will return because of this positive experience with the service that Best Buy is capable of!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team installing my TV. Very professional and knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Qeek Squad mounted my Full Motion Wall Mount, 65” TV, Sound Bar, and DVD player in about an hour and a half. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top Notch guys, Professionalism outstanding Friendly ask a question always answered. Very nice people No attitude. I have used them for many years with owning 3 homes. I think I said enough. Not one nightmare ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS hooked up my television in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived and very courteous. Pulled mounting bracket out of box, made connections on televisionn and attached to wall. Checked for balances Finished in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service techs were fantastic. They had no trouble and were very helpful in teaching me how to use equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service & professional advice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan is our in-home consultant & Leon was the tech. Excellent service from all three gentlemen. Yes. The third is a nice gentleman who travels and helps Leon. Always asking how they can help more. We recently purchased large TV & other items. The best of the experience is how Bryan comes to our home and visualizes how everything will look and work. Excellent knowledgable & Professional. Leon and his assistant always sharing tips and very informative when came to explain all the settings and how to get more great experiences with the products we purchased. Excellent service especially the great employee's Best But has.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Isaac TV installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount was a success. Not only did Isaac mount fast, he also helped connect the TV to the network and assisted with my WiFi/router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents explained the best way to mount my tv and mounted it exactly how I wanted. They were very friendly, knowledgeable and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tvmount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came out were great !! They installed the wall mount very quickly and installed my tv on it . They also hooked up my devices to it and everything is amazing !!

    I would recommend this to a friend