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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1591 Showing 31,801-31,820 of 38,693 reviews
  • Rated 5 out of 5 stars

    professional and kind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did their best to connect everything and to give us answers to our many questions

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't bother with "premium"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew hung the mounting device and TV fine. That wasn't an issue. The upgrade to "premium" that will "hide the cables" is misleading. They will only hide the cables if you have open drywall (or maybe if you insist they open the drywall - not sure) and the cables go into the wall. Otherwise, all they do is clip the cables together and they are plainly visible. It's pretty deceptive marketing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    These Geeks are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coolest Geek Squad ever. On time, friendly, efficient, fast, expert installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks squad was quick, efficient and very polite. They placed the TV exactly where I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tech Rafael ... very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rafael was very professional and knowledgeable. Tv looks phenomenal on my wall .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees provided great customer service and did a great job installing our TVs in our new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and very efficient I was pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Totally worth it, Highly recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Be cautious with the agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent sold me the wrong one and I thought that they knew what they were talking about wrong even after I explained what I needed they said it would work even had a picture of location to be installed anyway after I spent a lot of money on it I am dealing with it and not being happy with the results what do you do not happy with Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad made sure everything as working before they left. They’re really friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and got the job done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beside buying a good product is necessary professional and good service to install and avoid any damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman were polite and did a great job with assisting and cleaning up. Good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fortunate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a quick job very well. I recommend the service be used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randy and 2 others were very helpful and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly agents -wore booties to not mess up my carpet. Appreciated that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radarr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were better than advertised. Very efficient..great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything it was the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Was so polite and respectful! Did a great job mounting our TVs!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    :They were very informative and polite. Answered all of our questions and covered all of the controls on the TV.

    I would recommend this to a friend