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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1599 Showing 31,961-31,980 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad TV install was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was awesome! Perfect placement and cleaned up after!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good clean and neat area they worked in and courtesy .thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had excellent customer service skills. He was in and out quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, very professional and did a professional mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seamless installation the installer were the best both of them

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    The service was not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not overly pleased with the mounting process. They damaged my drywall removing my old mount. They didn’t hook up my sonos beam, they didn’t hide any wires because I guess they can’t legally do it. For the price, this service seemed severely over.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was the best! Great installation and directions on how to use tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bracket was perfect. You can position it any way you need with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job. They installed my last tv in a different room also. Good job both times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hook up soon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to see the Geek squad hook up my TV this Thursday oh yeah

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has an awesome team, they are knowledgeable, professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad are professionals!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the tv quickly and connected it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connect was awesome they really helped out I would recommend again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting Service was excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time and did a great job of installing my wall mount, tv and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t the easiest installation for the tv mount and the tv but they were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and polite!! Very helpful and did a great job installing my new Sony 86” tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gus and his partner did a great job and really explained things to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and highly professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted TV connected to Bose woofer, sound bar and all existing network/ devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed TV and Speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job, great customer service, and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad guys that came out were fantastic , professional, and courteous.

    I would recommend this to a friend