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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    So glad I had this service done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys too down the old tv and mount. They then installed the new mount, hung my new TV, connected everything and gave me a tutorial on the new TV and Remote. It took them less than an hour. A 75” TV mounted above the mantel of a stone fireplace. Less than an hour! No hassle! No aggravation! Well worth it to have a professional installation done!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very impressed on how quickly Steve got my Tv mounted to the wall. He was very professional, on time and explained everything to me. I plan on using this service again and I hope Steve will be my technician.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service for bigger jobs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV with no issues. Quick easy and finished the job in a timely manner. They asked where would I like the TV mounted and hung. They also set everything to one remote. That way I would not have a bunch of remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad perfect job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They expertly mounted our new Frame TV. They tucked the chord inside the wall, and the TV is PERFECTLY straight and lined up with the top of the mantle next to it. They were friendly and not in a rush, but did it exactly right.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best installation crew ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so fantastic, they did exactly what I wanted and even came back and did it again when my Wife told me I was wrong, I do appreciate these guys alot for making my life better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional even making recommendations that i purchase a better wall mount than the one that LG provided with the set, and i'm glad i did.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Went Above and Beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were absolutely AWESOME! They troubleshot a view issues and created a seamless outcome with mounting our tv. Our movie theatre room is now ready for action. We couldn’t have done this without them. Additionally, they were kind, patient and wore masks for COVID-19 safety. I’d give 10 stars if I could!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    What an amazing experience!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to say how such an amazing JOB GEEK SQUAD installed 3 TV’s two neo Samsung neos and Samsung 85 with amazing service Well dressed well mannered absolutely amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounted Samsung done right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a wall mount because I was unsure of strength needed for a 50" TV, but it turned out we could use the existing mount, so we saved money there. Installation by Geek Squad rep was friendly and expeditious. Did all the settings for us in terms of best display for the room, and ensured all applications were working. Exemplary service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazingly fast TV instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my 85 inch TV precisely as asked very quickly. They also hooked up my soundbar and firestick and made sure all was running appropriately.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    In and out in record time with fantastic results!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came out to install my new TV were very professional and informative. They measured carefully, set up the TV in about 15mins, demonstrated the new TV, and advised on getting the most out of it. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OMG!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG the service men were awesome, very professional, efficient, personable....just fabulous! They cleaned up after themselves and even wore masks and shoe coverings. They hooked up all of my accessories to the TV also. I would definitely recommend them, they gave 5 star service effortlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting of TV on outside porch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David with Geek Squad did a fantastic job mounting our new 55 inch Bravia TV on our outside porch. There was only one potential option for where this TV could go….and David made it happen! Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unpacked my tv and mount. The assembled everything and mounted the tv and cable guide quickly and efficiently. They set up the tv and told me how to get the most from it. They cleaned up everything. It was a great install. I couldn’t be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was moving a 55in from my living to bedroom. Geek squad came and worked quickly and efficiently. They also called and let me know the time they would be arriving. Would recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad…five stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ken was friendly and professional. Set up the wall bracket to my specification, hung the tv and hid the wires with the cover I purchased. The he set up my tv and dvd taking the time to explain how my system works. Set up and cleaned up, working very efficiently. Five stars…would definitely use again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    clean proffesional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional install and clean work. holes were predrilled into studs. studs were marked and mount was leveled. Techs cleaned up area after install and unboxing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Awesome, fast, knowledgeable, friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out in a few days..not weeks, like others, and got that big TV on the wall with a quickness. I liked that they went over a few options first,then...wham bam done! Programmed the remotes, set up all our channels, cleaned up and were gone! Didn't mess with wiring because we have a cabinet being made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lou’s Super tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv mount was the one that I used for my 65 inch Samsung QLED for our loft upstairs! It make the TV looks like it’s floating close to the wall! It’s look very good since it’s was professionally installed by the GSQUAD anyway! They made it quick every was cleaned up! No holes showing after it’s was all said and done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOP NOTCH installation by Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three great installations by TotalTech. Patrick and Sayyid were top-notch. This was not an easy day for them. It involved three OLED TVs being mounted and three TVs being moved. It was a three-way install. I had an existing 77" OLED TV moved from over the fireplace to the main bedroom. The 65" OLED TV in the main bedroom had to be moved to the downstairs bedroom to replace an older Sony LED TV. The final piece was to install the new 83" OLED TV over the fireplace. Although it seemed like it was going to be a relatively simple process, it became very complex and time-consuming due to an older style mount I had downstairs. Patrick and Sayyid were so PATIENT and worked almost eight hours without a break to get everything set up properly. These two guys are my heroes. I love my TotalTech membership. .

    I would recommend this to a friend