Customer Ratings & Reviews

The installers were professional and knowledgeable. They arrived on time and quickly had the TV unpacked and mounted. They cleaned up after themselves and followed all Covid protocols.

These guys are amazing! They installed the tv over the fireplace, hid all the wires and installed my internet and streaming service. We are older and had no idea how to use the new tv, let alone the streaming service. They set it all up and made easy for us to use. Then they gave me their phone number to call with any needs or questions. I cannot recommend them highly enough. Worth every penny!

Agents mounted and connected my New TV!! They were courteous and very helpful. We got excellent service and are extremely pleased with our agents.

The Geek Squad team who put up the two TVs we bought were great. They were very careful to make sure that they were mounting where we needed them. They worked quickly and efficiently. A real plus team for Best Buy.

The TV setup & mounting has been outstanding! The Geek Squad (Tyler Mullins in particular) and his teammates have done a super job mounting 2 large screen sets with the same mounting system.

The agents explained the best way to mount my tv and mounted it exactly how I wanted. They were very friendly, knowledgeable and professional.

The Best Buy team installed my new TV, set up all equipment and made sure that I could use it before they left. They also cleaned up the space and took my old set away making my life easier. Nice guys and very happy for their service.

Excellent service and very knowledgeable and professional!

Jose C had to replace the incorrect moount that was given to us by the sales person, who should have been more informed about which mount would work with the new set. Jose did a great job. Efficient, clean, informative, and set up the TV , which now works great.

The technicians were professional courteous and thorough. They ensure all devices worked along with training us how to best utilize.

Having Best Buy deliver and install our 85 inch TV was the best decision we made. I will use them for all purchases in the future. Professional, on time, knowledgeable, clean and informative.

The guys were very professional. They were fast, clean and explained everything very well.

It was done excellent. The team team did a great job. Explained everything they were doing and was efficient

Excellent and quick service, and the installation guys were pro.

The 2 Geek Squad techs were amazing. They were friendly and professional. They got to work right away and then made sure everything was perfect and working. They had to mount an LG G2 to a stand mount and did it within minutes. They even made sure it was level and sturdy. They also made sure everything was working before they left. They even hauled away all the boxes and trash. Great techs and great service.

They were friendly and courteous. Three TV was installed quickly and the old TV was taken away. The only problem was that the next day we realized that they had left the remote for the old TV and taken the remotefor the TV small TV we were using when to old one stopped working. The Best Buy store gave us a universal remote with no questions.

Our Geek Squad service team was absolutely top-notch from start to finish. They arrived on time, were incredibly professional, and made the whole process smooth and stress-free. They had no trouble mounting our new TV perfectly—taking the time to ensure it was securely installed and completely level. What really stood out was how patient and knowledgeable they were. They walked us through some of the TV's key settings, making sure we understood how to get the most out of it. We couldn’t be happier with the service—we’re seriously impressed!

Works great! Holds my TV which is at the top of the square inch range. Love it! The Geek Squad put everything up where I wanted it and they did it very professionally!

Fast and easy ordering. Geek squad came on time. Very professional and knowledgeable- they were patient snd very user friendly. I’m vey OCD and they centered the set perfectly and it’s at the perfect viewing height. They tested everything to make sure the set up was done right. No more unsightly wires - everything tucked away and barely noticeable. Competitive pricing. Would definitely recommend.

Very knowledgeable geek squad installer. Perfect install. The mount was installed very quickly. Explained everything about the tv. He programmed and tutored on the intricacies of the remote. Very clean-clean up. Very happy. Great install.