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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1600 Showing 31,981-32,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Very Professional and on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, very professional and did a professional mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gus and his partner did a great job and really explained things to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job on all of installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My Flat Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome! They did a great job! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium mounting paid off as our decorative wood paneling is intact with mo damage to the wood

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad tv and sound bar installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and synced with my new Bose soundbar.. the only problems I have with this is some remotes aren’t synced with my soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a quick and painless install. Clean, professional and customer friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV mounts quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team member was great! Fast, efficient, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick and Nick are Fantastic! Those guys were prompt, professional and extremely knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. They came and worked hard and were polite and cared too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were very reliable. Installed tv. Readily fa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy's that installed the tv. We're very professional and courteous. Did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional with the installations! Love geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had excellent customer service skills. He was in and out quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job Greek installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad guy did a good job only down fall was tv cord not long enough. Had to use extension cords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount for TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced right and works great. TV is secure and I could put it up and forget about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Crew that installed the TV were very professional, friendly and were in and out very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hook up soon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to see the Geek squad hook up my TV this Thursday oh yeah

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and Thorough Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have been happier with my installation. The guys were on time, helpful and made great suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly & professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very personable, gave good suggestions, good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is up in a flash and I like being able to slide the tv to the exact position I need it. Good tilt.

    I would recommend this to a friend