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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1602 Showing 32,021-32,040 of 38,693 reviews
  • Rated 5 out of 5 stars

    Service was beyond great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was outstanding in all areas. Made our move easy and a great time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional. They did good job by installing In wall Bluetooth speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. On time too. My second time using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys know their stuff. A +++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional smart and skilled!!! Nuff said!!! I think they know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly & professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very personable, gave good suggestions, good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The technicians were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for your big screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection policy for your larger screen TV, at a good price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eddie and Omar were great putting up and sitting up the new TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the help guys. We couldn’t have done it by ourselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting the TV and hiding the cords

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Up sell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I informed them that they might need some pieces and parts and instead of bringing the cheaper entry level parts like I asked they brought in high-end parts and tried to upsell me which ended up costing an extra $145. This service used to be so well priced and convenient and then recent years has become overpriced and inconvenient..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did great job. Join the annual program and cost will pay for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did good job with accuracy and to full satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    85 inch Samsung install. I had to move the mount to the center of my wall myself because the installer said that he had to mount in the middle of two studs. By the way, it was a third party contractor. I will not do this again, it’s not worth $249

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: such professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific Geek Agents to install our new 4k OLED and remove the plasma set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My Flat Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome! They did a great job! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PREMIUM TV MOUNTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT DIVICE FOR TV´S, REALLY GOOD EQUIPMENT FOR BIG TELEVISION SET

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are very easy to install and are convient and hidden easily and strong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are no Geeks, they’re the Genius Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional with the installations! Love geek squad

    I would recommend this to a friend