Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
INSTALLED QUICKLY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad agents installed my TV's quickly and cleaned up behind them
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Every-time, They do a great job with each install.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed everything in a timely manner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our team Andy , Andrew, Chris, and Gwen were awesome to work with. Very professional.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fantastic Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew who did the TV install was so professional and they did an amazing job. Perfection
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Professional and Quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Total Tech technicians are always knowledgeable in their install. In and out.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Perfect Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went perfect. Both gentlemen were great and everything was perfect!
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 4 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was difficult getting the appointment scheduled but once the tech was able to come he for a great job.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Another Great Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect service, great people, very professional, made it easy and fast
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
well done
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.agents mounted my device and connected everything, thanks! Would have preferred $50 less
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were very friendly and neat, They knew exactly how to mount the tv and looks great.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Two top notch Best Buy employees!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two Best Buy staff members provided excellent overall service from beginning to end.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Experienced agents, very efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents provided exemplary service and were friendly.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Sony 65" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad technician, Tony, was excellent and efficient and explained the product very well.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very professional and helpful! I would recommend them to anyone
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Amazing Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the professionalism & knowledge of the installers. That did a FANTASTIC job.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great all pro on time service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up on time and did a great job with a new on wall mounting of my 82 inch tv.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad mounted my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were quick and efficient, professional services
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the money. Would recommend. Always good buy.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 2 out of 5 stars
Expected Geek Squad Install got subpar sub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. The installers were not from Geek Squad. The schedule was from 7am - 1 pm. The window was too long and I did not hear from anyone so I called multiple times to get a better idea of when they were coming towards the end of that window and sat on hold for over 15 minutes twice. The installers finally called at 1:10 to tell me they were running late and were surprised that I was not happy with their explanation that “it’s only a few minutes after 1.” They arrived in a minivan with out of state plates, and when they saw that I had a sound bar and bracket purchased from Best Buy at the same time as the Tv they said that is not on the work order and started playing with his phone like he was contacting Best Buy. I asked what Best Buy said and the installer said they are not able to connect with Best Buy but would do it if I paid cash. Otherwise they were not doing the install. The tv is still on the wall so I guess I should be grateful but either the TV or the sound bar are crooked. I chose Best Buy because of geek squad and ordered geek squad Installation but received subpar service from subcontractors.
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking the time to provide feedback about your experience. While Geek Squad does sometimes work with trusted third-party service providers, those technicians should still live up to our high standards for service and support. We’d like to sincerely apologize for the inconvenience, delay, and burden you have faced. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Smooth Insall!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As usual Geek Squad did an A+ install! Worth every penny!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend