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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1608 Showing 32,141-32,160 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was everything that I could have thought of when dealing with a company so great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount tv's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv's and connected all other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and were very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed quickly and were gone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Geek Squad, they are smart and verynice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad of geeks will always make sure you’re covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service,would recommend,helped & explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courtney was terrific. Very professional! His associate was very helpful also.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I have had better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed by the service the guys couldn't put it all together and they didn't bring something with them that I paid for it was there at the store when I purchased it. They couldn't or wouldn't hook up the surround system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my son's TV mount for Xmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, friendly, courteous, thorough, and funny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided by Jail was great. Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a quick job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent did a great job. Fast, cleean and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 1 out of 5 stars

    TV Mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a tv install with my TV. After a month or so, I decided I didnt like the placement of the tv on the wall. A friend helped me remove the tv to then reinstall it. When we went to remove the tv mount we found that the tv was not correctly installed to begin with. The mount was only partially placed in the studs and the wall was damaged beyond the holes as it appeared the placed the bolts then forced the bracket/bolts to move creating a hole that appeared in the shape of a line near all four bolts. In other words not only was it not properly in the studs but the integrity of the drywall was also damaged. I am fortunate that the 70 inch tv did not fall off the wall. Sadly I was not aware upon installation and even tipped the two who came to install it. Not only am I out the cost of the poor install but also that tip for work that was not correctly done. I'm am very lucky that I decided I didnt like where the tv was at and decided to move it or the outcome may have been costly and dangerous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Will use again. They were on time and went above and beyond to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men delivered my tv and they left. Easy Peasy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Best Buy mount and set up my new TV. They were on time, professional, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems installing new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used existing mount - no problems reinstalling and connecting to cable and new receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quickly and efficiently, and they were on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woke great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a wall mount universal before. It’s great for adjusting to different seating positions

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The installation guy was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a wall mount for a tv so it works exactly the way you think it would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service, great people, very professional, made it easy and fast

    I would recommend this to a friend