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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1609 Showing 32,161-32,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    Easy & quick installation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time and did a fantastic job installing and mounting my son’s tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Jeff was very professional! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great. Great work and they follow up after their service to make sure things are ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv and hid our cable wires. This was done all in a few hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, clean and speedy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation included moving a TV to a new location which they did exactly as I hoped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an extremely easy mount to put up on our own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks took care of everything for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks took care of everything for me. Great folks

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Weird experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it was a very weird experience, the people came took our old TV. Left for hours and we were sat wondering what happened, calling Best Buy and asking why didn’t they install our new tv. Then randomly they show back up and install the new tv. Everything went smoothly but the 2-3 hours after they took off the old tv was odd, no communication what so ever. They didn’t tell us or let us know they were coming back. They just took it and left.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived on Time - Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs arrived on time and completed an efficient & professional job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes they were quick! Too quick. I still have quest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two geeks, very nice, but in a hurry, mounted our new Tv from Best Buy perfectly. But I still have questions about the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young men did a great job. They were on time and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and installed my TV and cleaned up after. Didn't have any issues with this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mathew was timely, friendly, smart, helpful, and cleaned up after himself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service,would recommend,helped & explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgeable and friendly. Punctual and great communication. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works Great. Agents mounted and set up all speekers necessary .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad were quick and efficient. They took the time to go over my purchase with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EASY TO INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was great. they installed it in no time and taught me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek squad came out and installed two LED TVs. They did a great job and cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were super friendly, knowledgeable and fast. They took excellent care of everything!

    I would recommend this to a friend