Customer Ratings & Reviews

We had 2 of your guys stop in, one was an installer, he was very polite, quick and done. The other person was Chris, he went above/beyond his responsibilities, and we really appreciated both employees during this installation. Love the TV!

installers were fast and professional. Everthing looked great when they left and there was no mess!! Very happy customer

The Geek Squad are good they arrived with my 65 inch tv mounted and connected everything showed me how to operate it cleaned up and left and they were fast and they also mounted a 50 inch tv

Great picture. Nick from geek squad was great. He was very informative and knew his business. Hung the new tv with ease and explained how to work everything.

They did an awesome job. The mounting bracket is sturdy and functional-perfect for the new Toshiba tv we purchased for Mom for Christmas! She is 85 years young and having a larger screened TV on a mount on the wall is so much more enjoyable for her to see. We recommend. Oh and join Total tech if you have not already-it is totally worth it. Geek Squad is AMAZiNG! Leave it to the pros! They were wonderful in every way, as they have been for all of our recent purchases and installations!

The installers were professional and I had an older wall mount that made it a little harder to get the TV mounted. I give them credit for not complaining and accomplished the job. They set the TV up and showed me how to operate the remote.

I was very impressed how professional my TV installation was. It was mounted perfectly and with care. They also gave me a quick demo.

Technician was efficient w/his craft, extremely knowledgeable… Seamless install, came in and out in a timely manner.

I will not use anyone else but Geek Squad my experience has always been great, very knowledge employees and very professional

Scheduling was a major problem and the original team arrived more than an hour before the start of their scheduled arrival time and we were not home. That created major consternation since we were not able to reach BestBuy by phone for more than an hour. We then traveled to the local Best Buy where the manager, Xavier, interceded and made accommodations to re-book us for the following week. Kudos to Xavier! Then the team that actually did the install, led by Aaron, was patient, knowledgeable, and efficient. They did a great job!

on time, knowledgable, informative, attentive, profssional,

I am so happy with my new tv. The men who came to install it couldn't have been more helpful and preofessional. They went above and beyond to make everything clear. I very much appreciated it and it confirmed that being a Geek Squad loyal member is definitely worth it!

The agent mounted the TV in the best position for ease of use and safety. Setup all the viewing options and adjusted picture quality. Explained use of the remote.

The agents were on time, professional, courteous and did a great job with my 65 inch Insignia tv, mounting to my wall. Looks great.

I ordered a tv for Father’s Day and the installation was above expectations. Naht only did they install the tv adding a new wall mount they put up my moms tv as well for no added fees! Thanks, Best Buy!

Geek Squad was excellent once again. The job was a pretty simple articulating TV bracket installation, but it needed to be affixed to a decorative brick fireplace. I called as I was too busy at work to get the work done before an important event at our home, and they were able to schedule us quickly. The communications, work, and clean-up after the job was completed were all very professional.

The service technician did an excellent job in mounting the HDTV to the wall, taking my requirements into consideration. He thoroughly explained how to access the cable stations and the streaming sites. He did an excellent job in clearing out all the packaging materials and the old HDTV.

The BestBuy representative ( worker) installed and connected all the cables from the smart Samsung TV as well as the sound bar. Everything was done professionally. He was very courteous.

They did a great job. However Best Buy charged us an extra $129.99 because it was over a fire place. Geek Squad didn't have to do anything extra - they were in and out is an hour and a half as they were able to use our existing mounting. We feel the extra $129.99 was just a money maker for Best Buy.

Great job by Geek Squad rep. Knowledge efficient offered good suggestions and very nice person.