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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1611 Showing 32,201-32,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    First time use and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad performed just as ZI had hoped. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made installation look easy .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent made it look easy . I was very pleased with work .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and did a great job no problems at all with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek removed old and installed new 75 in tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and helpful. Need to set up appointment to have existing sound bar moved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service no issues, no hassle, no complaints,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad installed my tv on my wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people that showed to my appt and put of my tv were very nice and professional and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing in every way!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took care of my installations expeditiously

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my 82” tv quickly and did an excellent job..great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad of geeks will always make sure you’re covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a quick job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent did a great job. Fast, cleean and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent install my TV took the old one away did all the connections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job on mounting the tv in my kids bedroom.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had a sub contractor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I scheduled for the Geek Squad and somehow ended up with a sub contractor that was not quite up to the same expertise as the actual Geek Sq. Best Buy has intervened and a member of the “real” Geek Sq will be coming to set up my surround sound and adjust the tv picture. Best Buy should consider only using the real Geek Sq and not sub contractors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was accomplished in a timely fashion and to total satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The first contracted out was terrible; however, wh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See above! They were timely, professional, professional, knowledgeable, and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very professional. Overall I enjoyed the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent made all adjustments and my tv works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my son's TV mount for Xmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, friendly, courteous, thorough, and funny

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    Make sure its the REAL Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that showed up were 3rd party, they started by telling me they'd appreciate a tip at the end. They drilled into the wall and left me a mess to clean up and furniture to move. That tv was replaced and I did get the real Squad, and those guys were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    swival base was a super solution for the new tv. installer did a great job.

    I would recommend this to a friend