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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1614 Showing 32,261-32,280 of 38,693 reviews
  • Rated 5 out of 5 stars

    The truth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 5 TVs mounted in the same day, couldn’t be happier with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV's quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 2 TV's and connected all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were super friendly, knowledgeable and fast. They took excellent care of everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 3 Tvs with speed and expertise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional guys - helpful and accommodating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe from geek squad replaces my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came back after talking to them to replace the tv with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great employee! Very patient and thorough! This guy deserves a raise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgeable and friendly. Punctual and great communication. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent Tommie did a great job mounting my tv. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek removed old and installed new 75 in tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and helpful. Need to set up appointment to have existing sound bar moved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install was safe and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional. And kept everything nice and neat.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open Box purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The that was purchased was an open box buy and that's totally fine because this isn't the first time I've purchased open box. However....It was delivered with hardly any safe guard packaging so therefore it could have become damaged, goes to show how much they care. The item was also dirty with fingerprints all over it. Not good with this virus going around. Overall I love HP products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!! love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was placed straight centered and the geek squad asked me before they drilled anything very caring!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and connected all of my devices again they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek squad came out and installed two LED TVs. They did a great job and cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Television set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guy was excellent. He was jovial but patient and respectful. I would love to use him again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worker was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worker was knowledgeable, friendly, courteous and considerate. Helped with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work by the squad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted my TV where I wanted it and connected all of my devices. Great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great. Great work and they follow up after their service to make sure things are ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed in the clu house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. The tech was good , knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech was very nice and was able to complete services in a timely manner

    I would recommend this to a friend