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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1615 Showing 32,281-32,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as usual. No problems with the mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted 65 inch TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did a very good job. Highly recommend them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had a sub contractor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I scheduled for the Geek Squad and somehow ended up with a sub contractor that was not quite up to the same expertise as the actual Geek Sq. Best Buy has intervened and a member of the “real” Geek Sq will be coming to set up my surround sound and adjust the tv picture. Best Buy should consider only using the real Geek Sq and not sub contractors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and I would recommend to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad learned how to install this tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were respectful and took their time to do it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great. They made sure everything was working perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and installed my TV and cleaned up after. Didn't have any issues with this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was fine. No issues. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation was a snap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job. friendly and courteous. respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The first contracted out was terrible; however, wh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See above! They were timely, professional, professional, knowledgeable, and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount with hidden wires.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, they knew what they have to do & did the perfect job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV instatalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instruction on how everything works They could have spend more time with us on what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ordered for geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with my 50 inch sturdy and doors the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and courteous and timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great As Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great As Always. Great As Always. Great As Always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV quick!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out to install my TV were very nice and quickly mounted my TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service Thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TVs correctly and were very friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    measuretwicecutonce2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    same crew, all that...............................

    I would recommend this to a friend