Customer Ratings & Reviews

Would be zero starts if possible. Scheduled appointment and received an initial window of 7am-7pm with a promise to receive an actual delivery window the morning of appointment. At 11am the day of the delivery still no window so I made the first of 5 calls to customer service. Cliff notes version, I wasted 12 hours waiting and despite being reassured they were coming; they were a no call, no show. Then they rescheduled for the following Monday with same promise. I did receive a call in the AM with an 11am-2pm window. 2pm came and went and they finally showed up at 5pm with no call or text. We almost left thinking they were not showing again. I could not risk wasting 12 hours again, so my son waited. Upon returning from work I walked into a 77" TV box sitting in my living room that my trash pickup will not take. They completed the install and part of the agreement was they were to haul the packaging away. Now stuck with a gigantic box This was the worst experience I've ever had by far for a delivery/install. I wish I would have read the reviews of the company that they subcontract the work in our area (CRST Home Solutions). Had I checked their reviews I would have seen the 89% 1-star reviews for this company they use. Don't believe me check out the reviews to maybe avoid a nightmare of your own https://www.trustpilot.com/review/www.crst.com

Geek squard set up service was really good. Thanks

Exceptional work as always, these guys were awesome!

Great work done! Installation was performed the way i wanted. Thanks.

Agents were great. They made sure everything was working perfectly

happy with product, works well, would recommend to others

The Agent Tommie did a great job mounting my tv. Thanks

Great installation and great Service colin and his partner where great

The mount and install are great. I wish it had more space between the wall and tv. Hard to work behind and see anything to plug in new devices.

the installers knew what they were doing and did it in a timely manner

My previous 55" was mounted to the wall. They removed the 55" and mounted the 65". They also connected the 65" and explained how to work the remote.

The Geek Squad person did a great job and knew exactly what he was doing.

For sure buy this product its a great buy but wait for it to go on sale during black friday.

Great professional service! Very patient. Didn’t rush. Took time to explain things to us!!!

Agents mounted my TV and ensured all connections were working. They were friendly, efficient, and pleasant.

Excellent as usual. On time, professional and friendly

Great work...efficiently done with customer feedback on positioning integrated...could not have done it as well myself without a major headache

The service was completed professionally and accurately. Very satisfied

On time. Done right. No issues. Smell good. Clean up.

Love how the TV pivots, and is well hidden from side view.