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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1618 Showing 32,341-32,360 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad home installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from very knowledgable and careful technicians

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    unsuccessful remote program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers said that our xfinity remote had been programed to work with the new TV. It does not work and dealing with xfinity has not been successful. We don t know if the remote cannot control the tv or xfinity is the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Amazing when mounted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted our 65" tv to our preferences. Very carefully performed measurements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dominick was great. Knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were very nice and got the job done very quickly. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad performed again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my Samsung TV and connected all the devices, very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed and had everything working quickly. Knowledgeable and courteous. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted and hooked everything up. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install the Television quick and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was super outstanding and Excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out in less than a half hour, and did a great job with a tv install over the fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Premium TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was efficient, timely, and professional in in installing Premium TV Mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Work

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Very efficient, fast and thorough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend using the Geek Squad for any mounting, install and connection needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv insaltion completed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How was installed and set up without a problem thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out were very professional. They were in and out under an hour and I had three television mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always, always recommend going with the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worry for the wall

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad and quality product make the TV the focus of the room and envy from all visitors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in showed me all the options on the mounting location and installed it perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome. Very helpful and explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices.

    I would recommend this to a friend