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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1619 Showing 32,361-32,380 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and great price. Very happy with the way it looks in my living room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from geek squad. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came were great. Very knowlegable about what they were doing. In good hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very professional and mounted TV in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time and did an excellent and professional job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not All The Correct Information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really, one device was not connected told there were only 3 HMDI connections but the book tells me that there are 4?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had any problems with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time. Very professional. Knowledge. Friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pickup at the store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered on line and I picked the products in the store. Great Customer Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV exchange and install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was courteous, pleasant, and efficient. Excellent service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mount

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were good the only thing was that I had to put the mount up myself they wouldn't put it up where and how I wanted it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    those people are so nice and did a great work in my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! They know their stuff and explained things very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was professional and Knowledgeable, treated me like family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent install in an expedient manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was expedient in installing mount for my new 65" L.G. T.V.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Geek installed Quickly BUT...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the TV/Display Setup & Mounting service for my 65” TV, and while the installation was done well, I was very disappointed to discover that all the leftover screws from my mount kit and some of my tools were missing after the team left. They did not ask if I needed the remaining items, which felt unprofessional and like a breach of trust. It's upsetting to have this experience with a service I trusted. This behavior is unacceptable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t easy, but they didn’t give up till til the TV was mounted perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = Perfection !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad for BestBuy are CHAMPIONS!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they showed up on time and wore mask and gloves, very courteous and polite

    I would recommend this to a friend