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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1619 Showing 32,361-32,380 of 38,693 reviews
  • Rated 4 out of 5 stars

    In and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out were very professional. They were in and out under an hour and I had three television mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad home installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from very knowledgable and careful technicians

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time. Very professional. Knowledge. Friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! They know their stuff and explained things very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy worker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your worker advised me on the correct height which I did not know. He was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was quick and they were very clean. They were friendly and answered any question I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was professional and Knowledgeable, treated me like family!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t receive what I paid for!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of both TVs was great but I paid for them to hide the wires and installer did not bring the package that I paid for so now I have wires hanging and I’ll have to do that myself even though I paid Best Buy to do it, I finally received a refund for that but Best Buy did a terrible job on the communication between the Customer Service department where I ordered everything and the Installer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Excellent quality guy was an hour late though

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation looks great. All the cables are in the wall. Installer was over an hour late though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV exchange and install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was courteous, pleasant, and efficient. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount is sturdy and Geek Squad did a great job. Fast and Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and painless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here and gone before we knew it. The TV was fully programmed and logged into our network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moronish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job for doing wha they get paid to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad performed again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my Samsung TV and connected all the devices, very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation was a snap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job. friendly and courteous. respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV stand on the wall and mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were amazing!! Polite followed with the covid rules!! AMAZING SERVICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very professional and mounted TV in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very knowledgeable and was there for my best interest

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV and set up my sound bar. It went smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and helpful. Tv is great.

    I would recommend this to a friend