Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 38,692 reviews
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV bracket

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in, determined exactly what we wanted, and performed the task to perfection. they were attentive, courteous, and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Worth the wait!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great & personable connecting the tv and mounting it to the wall. They were quick & efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv with beautiful picture and sound quality. The technicians did a very good job in mounting tv as well.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted all tvs properly. Very knowledgable and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were great. Very professional, quick, and efficient. Took the time to explain and show operation of everything.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    perfect service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two gentleman that showed up were courteous as well as very determined to make sure my TV (85 inch) was secured the best it could be for drywall. There was no way I could have done that alone. They originally had the mount mounted with screws but after they decided to change to anchors. I am extremely happy with their quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smooth installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time (actually early) and the TV was installed quickly and without any issues. Installer walked me thru the setup and other than just familiarizing myself with the new menus, controls, etc the experience has been smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Pefect Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were the best. I know how do this myself but it was included with my 98 inch tv .Geek Squad showed up and took my old tv off the wall set up my new tv and had me sit down so they could get the perfect angle for my viewing and helped set up my audio equipment 5 star crew

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A job very well done!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team was on time, professional, and courteous. They were careful not to make any mess and, they also wipe down the TV to remove any finger prints after it was installed. This was a surprising and impressive improvement over BEST BUY’s appliance delivery and installations which are done so very poorly by Lone Star. I have nothing really good to say about them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my 75-in Sony TV weighing 95 lb onto the wall. The technicians were very thorough and ensured that everything was to my liking when they were mounting it. Once the TV was mounted, the technician went through the setup process with me and made sure I was comfortable using the TV before he left. Geek Squad did much better than I expected and I would definitely recommend them for TV installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounting tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. They mounted my TV excellent wrk.disnt take long

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad efficient and helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed by old TV, mounted the new one, and connected it to my apple TV service. This is my first smart TV, and I appreciated the crew's taking the time to explain and demonstrate its features to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of 65" Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We cannot say enough good things about the two members of Geek Squad that came out to install our Samsung TV. Marco was so well equipped to handle unforeseen problems we had in our electrical setup. He showed his great character and patience in waiting until we got our electrical problems solved by an electrician. He had to come back after we had it fixed. I commend him and his co-worker, Tandy, for their excellent work and knowledge! We couldn't have asked for a more knowledgeable pair. It was a complicated and unusual setup. Thank you all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very professional install & setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer put the Sanus Elite tv stand together and mounted TV. Arrived 10 minutes after calling. Setup was easy after that. He cleaned up what little mess there was. Total time here was just over 60 minutes mostly putting stand together and mounting TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was knowledgeable and thorough!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful. They mounted two TV’s and hooked up all the devices as requested. They made sure we knew how to work everything and even left us their card and told us we could call or text anytime. We were very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad solved my challenging install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job for a difficult installation, full service, consultation, cable purchasing, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad changed my TV Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service!! The Feek Squad Representative was efficient polite and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Great Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my new Fire TV in a truly quick and efficient manner. I was truly amazed at how fast they were able to mount my new 50 inch Fire TV in my Bedroom. They did it so quickly and professionally that I was nearly shocked at how quick. They were extremely polite and courteous as well. I would recommend these guys to all my family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Knowledge

    Rated 5 out of 5 stars

    TV Mounted and Sound Bar Set Up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Guys were very prompt, communicated very well and were so knowledgeable and helpful. They made it so easy! Would totally recommend their services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service and Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team of two came over and set up my TV. I could have done this with friend, but was very glad I chose to have the team do the install. The confirmed that TV was setup correctly, tested and quickly tuned the picture, made sure the sound system was connected correctly. They also took all the packing materials and box and said that it was ok to not keep the box with Best Buy even if the TV has to be returned. So far the Sony TV and installation from Best Buy has been one of the best decisions I made. Thanks!

    I would recommend this to a friend