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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1624 Showing 32,461-32,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did fabulous job mounting my tv he was quick and he showed us how to move it for different angle viewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad is the ONLY way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional, knowledgeable and courteous!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad know what there doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes and they were in and out in minutes. They even took the empty box.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installation/Communication Nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 3 scheduled installations by the "Geek Squad" over a 3 month period, no agent came during the scheduled installation time (which was a 6 hour window or an 8 hour window, during which we had to remain in our condo). We called while waiting to receive updates and were assured someone was coming, only to eventually be told they would not arrive. Communication was difficult because we were always dealing with a call center outside the US and they had limited means of finding out what was actually happening, and sometimes would put us on hold for long periods (I spent over 10 hours, probably 15) on the phone getting no satisfactory answers. Eventually, 4 months after purchase, 1 agent came and with my help( because it was a 2 person job), installed the TV satisfactorily.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly and correctly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected all of my devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing I want add further. Why did you add a character limit to a review. In my opinion that us crazy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and hooked up all the components

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great service & a job well done! Highly suggested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was quick and they were very clean. They were friendly and answered any question I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved my problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent programmed my remote and explained the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed the universal remote problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and courteous, as well as efficient. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great getting these guys to come out. Never have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV and connected to devices. Friendly and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased from start to finish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician very knowledgeable. Mounted TV etc. up and running very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought Geek Squad protection and they always do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job! Team was very responsive to my question!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and organized. Really knew how to deal with customers. Very satisfied!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just love our New TV Sound good Picture resolution awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my 75" perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys do great work.I highly recommend them to all other customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and fast no problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total of three TV were install mounts installed. No problems and on time. Yea!!!

    I would recommend this to a friend