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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1624 Showing 32,461-32,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was fast and efficient, told us the dos and donts of the set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very professional and nice agents. I will definitely recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome. Beyond helpful. They were knowledgable and really nice!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unboxed and mounted a 77" TV after home delivery. Quick and professionally done. Very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a difficult installation and the BBY geek squad accomplished a perfect job again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my new 70” tv and connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Reliable Service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very fast and efficient hanging two 55 Inch T.V.‘a for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = Perfection !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad for BestBuy are CHAMPIONS!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great getting these guys to come out. Never have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv installed by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv, sound system and stand assembled quite well and fast by geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came real quick, earlier than I thought they would and were perfect and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed that one person could install and mount my tv all by himself. He did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Himee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knew everything no mess cleaned up everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Roku quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, excellent service, explained to me when I asked a question. Very Happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV install on already installed mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went well. Fee of $250.00 was way to high to install TV on an already installed mount. Took install team 20 minutes to completion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great service & a job well done! Highly suggested

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing I want add further. Why did you add a character limit to a review. In my opinion that us crazy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Advertised--Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob was terrific. Answered all questions , made demonstration of everything. Did a fine job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality installation, including wall-mounting of TV in my sons home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very good , can at move side to side up and down good production

    I would recommend this to a friend