Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1628 Showing 32,541-32,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    Samsung TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He Knew Exactly What He Was Doin. He Explained It To Me Also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek's Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TV and separate speakers and connected to WIFI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guy was nice and professional. He got our TV hung on the wall in no time at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xaviersr43

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the work these professionals can do during these trying times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't take too long this the guys to come down the job. I'm satisfied with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    took 2 trips

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew brought all cables and hardware but forgot the t.v. They has to go back to the store for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the TV. No damage to wall Installed my cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek Squad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with installation of new 65" TV and sound system. Explained things well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed the tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is a little to high, guys felt like they were rushing the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came real quick, earlier than I thought they would and were perfect and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The were very nice and quickly set it up. mask gloves and booties.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed old tv and installed new tv .They wher fast and they seem to know what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv mounted on wall looks great enjoying very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did it again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a difficult installation and the BBY geek squad accomplished a perfect job again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t finish the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the installers did a great job mounting the TV, one of the installers didn’t want to finish the process of setting the tv up which I believe is part of the $249.99 we paid for. I have already contacted Best Buy installing dept regarding this as I don’t feel we got the complete service that was paid for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable crew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the fireplace pulldown mount is perfect. Looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Professional, friendly, timely. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great agent! Fast and complete work!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and did a wonderful job. I recommend him to anyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes they did

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes he did mount my TV and he did a good job and i will do it again

    I would recommend this to a friend