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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1630 Showing 32,581-32,600 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I canceled the services but in the past the SQUAD always come thru!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were on time & quickly did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a very clean job & quickly.put my tv where I said to put on wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent install my TV and show me how to used all the featureson it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need to send 2 employees to lift TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the installer did a great job, his helper didn't show requiring my wife to help lift the TV in my absence. Probably not the wisest or safest choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jazzy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV bracket is really neat, can move the TV sideways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job mounting my TV. Very knowledgeable and curteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Came on time professional nice crew cleaned up nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Team from GS mounted my TV & projector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael Brown and Seam were the consummate professionals. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted a swivel/tilt/extend 75" QLED with soundbar and roku. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv mounted on wall looks great enjoying very much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did great ...tv mounted quickly ...work was done neatly ....however I feel Best Buy does over price for the mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient. Cheaper than some other options out there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agents Install my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount my TV and speaker, very good job , Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect - I’m definitely using this device again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy mounted my TVs quickly and efficiently. He was extremely nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very informative & knowledgeable installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV properly and couldn't have asked for nicer reps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the fireplace pulldown mount is perfect. Looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend. The installer was awesome, very nicely mounted and was out quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st Class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set team came early and was efficient, professional, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very fast! Had TV mounted in about 10 mins and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on Standby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great, but it is always nice to have geek squad in standby!

    I would recommend this to a friend