Customer Ratings & Reviews

Rob was terrific. Answered all questions , made demonstration of everything. Did a fine job.

The agents mounted my tv. They did an excellent job.

The Best Buy installer was friendly, knowledgeable and did a great job mounting my TV on the walk.

The agent, Matt, did a fantastic job putting the mount up and hanging the TV.

Great Job!! Fast and neat work will recommend to all

I was amazed that one person could install and mount my tv all by himself. He did a great job!

Quick and professional! They even showed me how to use all the different remotes.

The team of Mike and Mike were prompt in keep us notified of their arrival window and arrived on time. They mounted the TV as required. Where I was not happy with the service was that they did not connect my SONOS sound bar to the TV, claiming that the HDMI cable was too short and that the hole in the wall was too small to pass the cables through. They did not attempt it even once and did not try to find an alternative resolution to the situation. Then Mike got a call and he went outside to take the call, while the other Mike cleaned up the stuff and removed the box etc. They never gave us a demo of the TV, which I was expecting, they were in a hurry to just go to their next job. After they left, me and my son just took 15 minutes to use the same HDMI cable which they had claimed to be too short, and it was not too difficult to pass the cable through the ‘small’ hole in the wall. I think installers should come with a mindset that when they are charging something like $200 for an installation, they should do a job according to customer’s needs, here I missed that mindset completely.

The tech did not re install my sound bar correctly. They charged me extra to deal with it, but it wasn’t installed back correctly. I believe there’s a connection loose. I have been trying to call the store and get someone to come back and professionally install it back correctly. I can’t get a hold of someone.

Very respectful and expeditiously installed the product. Thank you. Blessings

Great fast service! Very knowledgeable and friendly!

Geek Squad is the only way to go! Worth every penny!

I canceled the services but in the past the SQUAD always come thru!

I love the geek squad installations. They do a wonderful job and advise you when necessary

The agent mounted my TV and connected it to my devices.

I wanted a mount that I could rotate and angle down, and this mount does everything I needed

The set up in the corner, above the fireplace, was done just the way I requested it.

The guys came on time and completed the TV install quickly and had minimal issues. Left clean.

The guys were extremely helpful and did great work

Did a great job. Came on time professional nice crew cleaned up nice