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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1633 Showing 32,641-32,660 of 38,693 reviews
  • Rated 4 out of 5 stars

    TV Installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV Installment and on-time service. Knowledgeable team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv. They did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very nice and helpful. They installed the rack and television with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job!! Fast and neat work will recommend to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the bomb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the only way to go! Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having these guys mount the TV is totally worth it. Let the experts do the hard stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very helpful setting up my dad's tv and accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality installation work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast service! Very knowledgeable and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad mounted my TV very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job to mount my TV . Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was a great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let them do the hard work for you. Make sure you join the Tech Support Program and save for all your installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV, Connected Receiver, tuned is the sound for movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was quick and very nice! Love the way my tv looks mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juan was the guy that came and he was wonderful an

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan did the mounting and also made sure the TV worked properly before he left!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek squad hard to schedule and no follow up by ma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very nice. Unfortunately they did something which caused all 4 remote rooms connected to our sound system to be knocked offline. Attempts to call Geek Squad and have someone return to fix the problem were not handled properly. The team said their manager would call. He never did. A new team came but not from Magnolia as scheduled. They were thrown into it. They were about to give up when they found an article on the web saying if this one cable was pulled out that all remotes would not function. Suddenly we heard an electrical short type noise in the speakers as the technician pushed this cable back and we regained the connections. The installers had pulled the cable out but couldn’t find it. Thus took about 3 weeks and was really hard to schedule. Not good service at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contractors were super friendly and completed the work very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was impeccable as well as the patience to educate me on how to use the mount.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I have had better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed by the service the guys couldn't put it all together and they didn't bring something with them that I paid for it was there at the store when I purchased it. They couldn't or wouldn't hook up the surround system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought tv and hookup,,,,,,plus installation.....best crew perfect setup...so professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geeks are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been a better review if they had spent a little more time teaching us to navigate and use the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen where very pleasant and wanted to ensure that the product mount met our needs.

    I would recommend this to a friend