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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1634 Showing 32,661-32,680 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan was friendly and did a great job with the TV mounting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were extremely helpful and did great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Her was in a timely fashion.she is an amazing tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth the wait. Very professional and courteous. Koodos!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it I dont know about you but for me it worked

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE CUSTOMER SERVICE - DO NOT USE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivery and Geek/UP CHARGE Squad is horrible. Took the day off and at 4pm before it should have been delivered it was delayed a week. They did not give me money back to ease the delay. Then I told them to schedule a specific time since I burned a day off and they did not adhere. Again nothing to ease the relationship. I had to pay MORE for them to hang it and they could not hide wires in the wall like store clerk said they could. HORRIBLE service. Nice people but WAY OVER PRICED. Get the TV- GREAT DEAL. DO NOT USE GEEK SQUAD and expect the delivery date to change last minute with no regard to the consumer. Go somewhere else and have them match offer. Best Buy does not care about customer just $$$$

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing the tv for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product highly recommend good quality!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and sturdy stand. Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really respectful in my home did a great job with installing my tv !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast professional courteous. Showed you features of the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted the tv exactly where I wanted it and set up for me. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad made my bedroom into a movie theater. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys are the best, especially Josh!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t just hang your TV, hang it right. Spend the extra to get a quality mount. Nobody sees it, but that doesn’t mean it’s not important.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good clean up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complex hookup and detailed but the techs got most of it. They cleaned up area really well

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    New 75” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my xfinity box and my DVD player to the new tv. The assured me it was all controllable from the universal remote. Unfortunately I can’t control the DVD player with it at all. Have to have the cabinet open and use the DVD player remote. I’d like this fixed please!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the bracket and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time and did a very professional job. Very neat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In the right spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and sturdy. Love it. I was skeptical at first, but the Geek Squad convinced me otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mount securely hold my tv and was installed by a very knowelageable young man

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my 65 inch TV. Love the full motion

    I would recommend this to a friend