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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1637 Showing 32,721-32,740 of 38,693 reviews
  • Rated 5 out of 5 stars

    outstanding picture quality for 82 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, extremely careful regarding mounting and advice. No mess, very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent geek squad were very helpful name Matthew Ball. I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up tv and all services and did so quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent installed my TV mount quickly and demoed the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lissa TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv with no problem. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad knows!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation is perfect. Geek Squad knows what they are doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, on-time & quick.----------------------

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and connected all of our devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were very efficient and timely! I would use the Geeks again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the professionalism and knowledge that the staff showed when installing this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Tv and connected it to my network and it was done perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and courteous installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting the tv. Quick and courteous. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best , fast, friendly , you guys are excellent

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installation/Communication Nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 3 scheduled installations by the "Geek Squad" over a 3 month period, no agent came during the scheduled installation time (which was a 6 hour window or an 8 hour window, during which we had to remain in our condo). We called while waiting to receive updates and were assured someone was coming, only to eventually be told they would not arrive. Communication was difficult because we were always dealing with a call center outside the US and they had limited means of finding out what was actually happening, and sometimes would put us on hold for long periods (I spent over 10 hours, probably 15) on the phone getting no satisfactory answers. Eventually, 4 months after purchase, 1 agent came and with my help( because it was a 2 person job), installed the TV satisfactorily.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Geek Squad performance! Will use them again. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service and quality work. They were done in no time

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi BigTeddy – We’re super happy to hear that your TV mounting went well, and that you appreciated the service. Thank you very much for the positive feedback. We hope you’ll continue to use Geek Squad in the future.

  • Rated 5 out of 5 stars

    Everything went timely well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv perfectly fine and they did it in a timely manner way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome, great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did such a good job no complaints! Perfect job installing my TV!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STANTONPLACE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 77-inch Sony and a 65-inch Sony in my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Flat Screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and did a professional job I am happy!

    I would recommend this to a friend