Customer Ratings & Reviews

Very professional. Explained everything in detail and was extremely helpful. Arrived on time and worked efficiently.

Geek Squad were great. Very professional, quick, and efficient. Took the time to explain and show operation of everything.

Worth every penny for my new 85-inch TV! The Geek Squad technicians were fantastic—professional, efficient, and incredibly knowledgeable. They arrived on time, located the studs perfectly, and had the TV mounted securely on the wall in under an hour. The best part was the clean look; they concealed all the wires, leaving my living room looking sleek and modern. For a screen this large and heavy, the peace of mind knowing it's mounted correctly and safely is invaluable. I highly recommend this service. Don’t even think about risking it yourself

My Samsung TV came with free mounting service. I got a 75 inch TV, So it was very nice to have this service with such a big TV. Definitely pleased with the placement on the wall.

Great product and great service!! The Feek Squad Representative was efficient polite and knowledgeable.

The team came in, determined exactly what we wanted, and performed the task to perfection. they were attentive, courteous, and very professional.

The two technicians knew exactly how to correct the problem caused by the first installation. They were courteous, efficient and competent. The sea gentlemen clearly were skilled and knowledgeabl.

They were very knowledgeable on the set up and operation off the tv. Very clean and neat install

The service technician did an excellent job in mounting the HDTV to the wall, taking my requirements into consideration. He thoroughly explained how to access the cable stations and the streaming sites. He did an excellent job in clearing out all the packaging materials and the old HDTV.

The Geek Squad techs delivered the tv, completed the set-up within the existing system - including desired apps, synced up the remotes and patiently explained all the operational/navigational steps to my mother in-law - they were very courteous and efficient but not rushed. We were very pleased with the process and the two agents.

The Geek Squad installers were fabulous. They were on time, friendly, and knowledgeable.

The two people that did my install were knowledgeable and professional.

The service guys was outstanding they did the installation in a timely manner

Quick and excellent service! I'm so glad we hired Geek Squad to wall mount our TV as they were professional, quick, and accurate in what they did! I will hire them the next time I need anything like this done - it saved a fight between my husband and myself and a considerable amount of time and struggle for us to attempt to do it ourselves!

Ivy installed my new tv. He was awesome! Very professional, pleasant, patient with all my questions. He was respectful of the room. Clean up was like he was never there. It was a great service experience.

My TV was mounted and it all went smooth. The guys were very courteous and knowledgeable.

Total connect was awesome. Came for free with purchase I highly recommend. The crew was fantastic , fast and very professional

Great service. On time. Quality work. Very helpful and informative.

The Geek Squad team of two came over and set up my TV. I could have done this with friend, but was very glad I chose to have the team do the install. The confirmed that TV was setup correctly, tested and quickly tuned the picture, made sure the sound system was connected correctly. They also took all the packing materials and box and said that it was ok to not keep the box with Best Buy even if the TV has to be returned. So far the Sony TV and installation from Best Buy has been one of the best decisions I made. Thanks!

Jacob was outstanding. He arrived promptly on May 3rd and helped me tremendously with everything! He is extraordinarily knowledgeable, talented, expert, efficient, understanding and very clear in his ability to explain the complete set up. Jacob is an asset to Best Buy. Thank you very much!!!!