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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1640 Showing 32,781-32,800 of 38,693 reviews
  • Rated 4 out of 5 stars

    Installation TV, mount and hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed mount and TV but could not run the wires through the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE, WENT ABOVE AND BEYOND TO HELP US OUT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agent. Knowledgeable and quick. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! Arrived on time and did flawless work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great tilt and angle options. Very sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what we needed this mount allows us to move the tv in any position. Very sturdy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This Geek squad did an fair job at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was not the hottest. We told the two installers where we wanted it installed and they were 18 inches to high the first time. They moved it 2 more time and it still is about 6 inches to high. They did not listen. We have a sonus sound bar coming that was back ordered and that will not fit with how it was mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Geek Squad service. They have been extremely helpful and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did the job well and quite fast.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad staff showed me plenty of new things about my tv. I’m grateful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Tv and connected it to my network and it was done perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount for a large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new TV is 60" and required a mount that can pull out and turn 90°.This one works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best service we have ever experienced anywhere. way to go!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Rude installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unprofessional for a simple TV mount and installation. Installer said I paid too much for the frame TV and that they’re pretty much worthless just for the art feature. I didn’t really care for his opinion and they complained and swore the whole time they were there. I will never use the install services again. Took him forever to get it done and I should’ve done it myself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding picture quality for 82 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, extremely careful regarding mounting and advice. No mess, very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted our tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and hooked up all devices to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly service always ready to answer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very polite, clean and efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad went the extra mile to make sure everything was working properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were efficient and professional. They answered all of my questions and set up everything that I requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time and had our new tv installed in less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and made sure everything worked before they left.

    I would recommend this to a friend