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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1642 Showing 32,821-32,840 of 38,693 reviews
  • Rated 4 out of 5 stars

    Installation is fine but.,,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician doesn’t answer back questions after a day on troubleshooting

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to answer any questions about your install or assist with any troubleshooting. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Tv is on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were nice and respectful. If you have any aptitude just hang it yourself and save some money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    install speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install new home theater spekers in and calliber with other speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two technicians were on time very professional i am happy with the work they performed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time (at the beginning of the window), were friendly, professional and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Knowledgable, social and effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Agents Mounted perfectly and quickly. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV perfectly!!! Very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were kind and friendly and provided excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so efficient and helpful, and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed quickly by Geek Squad on my wall

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my tv on the wall and connected all wires and explained the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad thorough installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding representatives from the geek squad looked after me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted two TVs, they were courteous, quick and precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice team and did the job right. Very helpful and give great advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this when we bought the television and it really frees up space on our shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient installation. Great preparation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they where fast and courteous they came on time and cleaned up behind them selves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent mounted my 65" with no problems and was quick about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, good quality. Nothing much to it other than that.

    I would recommend this to a friend