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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1644 Showing 32,861-32,880 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so efficient and helpful, and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up and did a great job with mounting and setting up the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVmount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a fantastic job they were smart and efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek installers did a great job very courteous cleaned up after theirselves service was a little pricey but overall happy happy happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was a star! Professional, friendly, respectful, and efficient.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mixed results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This being the 2nd time i have responded in this form, plus the store manager has not returned my calls. Though the Geek Squad were very nice and did a good job, they said they often get complaints that the customer didnt get what was expected or purchased. Now who is going to respond and correct the problem?

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and the guy was incredible and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well with installation. Very pleased and happy with thier help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flexible mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed this mount for us. It’s super sturdy while still being flexible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad thorough installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and arrived on time and with phone call prior. Very pleased with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pavilion party

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed a 70” tv outdoors on pavilion fireplace. Looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast installation, the guys were quick and attentive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This Geek squad did an fair job at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was not the hottest. We told the two installers where we wanted it installed and they were 18 inches to high the first time. They moved it 2 more time and it still is about 6 inches to high. They did not listen. We have a sonus sound bar coming that was back ordered and that will not fit with how it was mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jeff mate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a TV mount. Guys were in and out in 30 minutes. Fantastic job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geelers were excellent and informed me well on my purchase. They also did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV connected the cable and it’s working wonderfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad mounted my TV very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ver professional. Respect for our floor by covering their shoes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were great, polite, knowlegeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek square has good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was the best. Knowledgeable and helpful and polite

    I would recommend this to a friend