Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1650 Showing 32,981-33,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Awesome Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and arrived on time and with phone call prior. Very pleased with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy with their service. He was quick and it was cheap through geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    T V installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Technical and in home services was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWSOME TECH SUPPORT AND WOULD SUGGEST TO FRIEND!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TEAM GEEK SQUAD CARRIED OUT SUCCESSFULLY THE ELECTRONICS CONFIGURATIONS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv in 15 min very fast and clean, was on time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Person in store messed everything up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was given a price to dismount my tv from one household and move it to another one a stone’s throw away. I was aware there would be additional costs and was fine with that. When the person in store gave me the price, it seemed cheap considering the two charges. I verified the cost with him that the charge was for both dismounting and mounting it in the new place and he confirmed all I would be responsible for was transporting it to the new place which I was fine with. The day before they were scheduled to come and perform their service, the technician called me to confirm the appointment and told me he would only be dismounting the tv which was the only thing I paid for. I told him that I thought something was off talking to the guy who set the appointment and asked what it would cost to mount it in the new place to which he replied I would have to reschedule for it all. I had tried reaching out to the store where I set up the appointment to no avail so after work I drove there and canceled everything. Fortunately, i had someone else who was willing to help me and did a great job with handling everything, and that alone has convinced me to never use this service again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product I would recommend to purchase in Bestbuy compared to other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly helpful and knowledgeable. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Geek Squad wall install/mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tech was on time, friendly, very smart. 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and perfect service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service awesome quality beautifully centered...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TVs perfectly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the same crew for both moves and both times were fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's no way on earth I would have done this myself. The geeks squad guys were excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arrived on time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with technician. Had to do holes twice, needed a 2nd person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job of mounting the Tv in our upstairs area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy and great specs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional we appreciate them respecting our space wearing shoes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by all Always have a great experience with the team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expeditious install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and installation. We were thoroughly trained .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came in took control and had us set up in no time! Curtious!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Installed my tv quickly and exactly how I wanted. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast, clean and professional. Outstanding service.

    I would recommend this to a friend