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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1655 Showing 33,081-33,100 of 38,693 reviews
  • Rated 4 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is great to have if you continue buying from best buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS GREAT AND DID A AWESOME JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE. TV STILL SITS TALL TODAY LOL.. SO THUMBS UP!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad was a disappointment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We told the customer service person we purchased this TV and Sound Bar from - that this was going to be mounted on a stone fireplace. We know he typed in specifics for Geek Squad. He asked us a ton of questions and typed away.... We waited weeks for our appointment and the day before the appointment I received a phone call and 'Robert' from Geek Squad. Robert verified with me that it was being mounted on a stone fireplace. He also asked a bunch of questions and then asked me to send him a picture of the stone - which I did. On 11Nov - when Robert arrived... he was here for 2 minutes. Looked at the fireplace and said "I can't hang this TV - it's on stone". He told us he would have a "special" group contact us now - with details of when they can come out and potentially hang the TV. Nobody has called. We paid money to have these guys come hang our TV and sound bar - and it looks like my husband is going to have to do it himself anyway. This is our first experience with Geek Squad service and it has been less than stellar. Beware before you give them any money for this service. If Best Buy is reading this - do I get a refund since Geek Squad failed to provide the mounting service that I was charged for?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Chad was fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad hooked everything up and got all my apps set up. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount tilts side to side, up and down and extends from the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Installed My TV quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people that came out did a good job.I will use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using Geek Squad installs. Process went as smooth as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was quick and knowledgeable! He was also very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent did a great job mounting tv and hooking up sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job they done. I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKS are awesome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Re-connected all my devices and minimized exposure of cables. Neat and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and installation provided by the Geeksquad team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best products for install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is best for installing tv on wall and hiding the cords in the walls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and product. We were able to get what we needed and saved money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took the two Geek squad men less than 1 hour to install. So worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great. Friendly and great customer service. TV was defective, though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Perfect for my needs. Love the fact I can position it any way I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took their time and did a professional job on wall mounting my LG TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional service, Great professional, Great professional service service!

    I would recommend this to a friend