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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1659 Showing 33,161-33,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quality need to be better. Good job .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was good but felt could have done better. Overall solid going . thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was exactly what we wanted and would definitely have them back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job! They were very fast and friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blurry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV image looks blurry compared to the Samsung TV I had right before this one. I dont see anything else in the settings that I could try to make it more clear. I’m using netflix right from the TV so it should be crystal clear. I’m going to reach out to LG customer service next.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Faheem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to connect with yhem I would recommend to other too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install TV and Wall Mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team did a great job installing it! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast thorough and answered questions respectfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed by best buy at their suggestion with the tv purchase. easy to maneuver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guys were efficient and friendly. They worked quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did good work in a timely matter very happy with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic TV Mounting - 51" and up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were courteous and professionals. I will definitely use them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent successfully helped me with my laptop problem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never came for first install then changed my appointment without consulting me . Once there top notch service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job done with care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was efficient and courteous. What else is there to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect and Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a very good job in mounting both tv's, Really appreciate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. The got my tv on the wall pretty quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent is knowledgeable in what he's doing. Pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable professional with quality workmanship......saved me some time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my tv at best buy because of the quality of installation services.....truly superior

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from geek squad did a wonderful job with the installation.

    I would recommend this to a friend