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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1662 Showing 33,221-33,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my TV on the wall and mounted in no time. Looked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Genti and his team were great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was neat, helpful and completed the job professionally and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work with and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do all the work. That’s the best part and even take the trash with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    courteous and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two individuals were very knowledgeable of setting up the TV to connect all my components.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my tv quickly. Took measurement to center correctly and took to with me to analyze before screwing in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like advertised. Excellent product. Nothing bad to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean and tidy and fast. The installer was polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was very professional and courteous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained some features of the tv and installed very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium Mounting is worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with the premium set up it is well worth the additional cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was great once they got there.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was late to our appointment time. Once they arrived, they quickly installed the new TV. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was professional, courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very attentive. Great service. Would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv stand assembly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came to my home before so we were familiar with each other. Pleasant attitude and great character. Showed up on time and very knowledgeable about different aspects of technology. The only minor flaw that stood out was that when they assembled the TV stand, they attached my TV set leaning forwards and they couldn’t readjust it. So it’s a little eye soar for myself and my family. Smh.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ??????

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the workers smelled foul and left a foul smell in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and got the job done rather quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best and easiest way to install a new TV. Things went as planned.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    Outsourced install was not the same quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My recent TV install was apparently outsourced to a 3rd party who arrived late in a rental van and no uniform. There was only one person to mount a 65” TV which resulted in me having to help carry and lift the TV to mount it. My previous experiences with actual geek squad employees was great.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very professional job would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave always does an excellent job installing all the products I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and excellent job....Would recommend to anyone

    I would recommend this to a friend