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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 38,688 reviews
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came out to mount TV were very professional. Did a great job with he install. They even helped me move the furniture that the old TV sat on to another location in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek squad led by Darrell installed my wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 65in LG CurvedScreen Tv. Darrell and his crew did a fabulous job mounting the tv,soundbar and cable box. All you see is the tv. Very professional and neat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely wothwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service! They arrived on time and stayed long enough to make sure everything was working. I called them back to tweak an adjustment on my sound system and they were prompt and courteous. Shane is an exceptional Tech, both his knowledge and his personality.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went off with no problem, and he did it very quickly. The person who was assigned was professional and offered some tips on how to use the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted our TVs with precision!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents, Randy and Frankie, arrived within the promised timeframe. They were cordial and wore their masks. Before moving on quickly to mount our TVs, they asked questions and made sure that they were mounted at the best spot for comfortable viewing. They tied up loose cables and kept all wirings neatly tucked. The agents were well prepared, quick, and precise in mounting our TVs. We are very pleased with their performance and they put our satisfaction their priority. If we ever need any future Geek Squad Total Tech Support, we would surely ask for them again.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable, and professional. Took the time to set everything up after the wall mount and even went over all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek Squad mounted tv to stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional, knowledgeable, and quick. He also came a little earlier than my scheduled appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to your folks to a job mostly well done. I am still awaiting delivery and installation of the remote control base station, but that they had nothing to do with that non-availability on a part that was ordered and paid for on October (two months and it still is not in). Could've used a bit more of a tutorial and how all of this works. I am not getting surround sound on some videos and audio, so might need further assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek squad bot my TV right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and friendly. They were in and out. They carefully took my TV off the dresser and hung it up perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Shawn came out to help me figure out where to place a new tv in a fairly limited space near a corner in the bedroom. He was very helpful in deciding what size the new tv could be given the space available. Really helped me a lot!! Then Justin came out to do the installation and was great! Very polite and efficient - answered my several questions and helped me to choose the absolute best spot for the new tv to be wall mounted. Very pleased with both Geek Squad guys!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Our Geek Squad Rep was excellent !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough good things about our Geek Squad technician. Very professional. Highly skilled in what he was doing. Friendly. Made sure we were completely satisfied with the work he performed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came was very knowledge and installed the TV to our satisfaction. Now only did he install it he educated us son the various features and how to use him. Would definitely use the service next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing my 75” TV. They knew what they were doing and listened to what I needed. They were very careful as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Director of Residence Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast friendly and efficient! Geek Squad was able to mount one of the biggest TVs we have ever seen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team kept me informed of their schedule and expected delivery time. They arrived on time. They were very friendly and very professional. They worked quickly with confidence and obvious experience. They answered all questions and demonstrated how to operate the TV and wall mount. They cleaned up afterwards and carried boxes and trash with them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were excellent. Completely knowledgeable and able to get the install done quickly and correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great delivery and set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys arrived on time. They were very courteous and respectful. They set up my tv and connected it to our WiFi and even got our sound bar hooked up and working. (It wasn’t working on our previous tv). They made sure we knew how to operate our new tv. I’m very, very pleased with their service and would 100% use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team came out on time. They were very professional. They installed my Frame TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Williams Family Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rodney and his crew were awesome. They arrived at my home on 08/22/25, to complete an install and went right to work. Once the tv mount was installed and the tv put in place - I was brief on how to setup the account and the guys were out. My daughter loves her new set. Great job guys!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people that did my install were knowledgeable and professional.

    I would recommend this to a friend