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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1670 Showing 33,381-33,400 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing service installing my tv against the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came in did the job cleaned up an left. 10/10 work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and very customer friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and clean. Also gave me many tips for the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick and efficient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed everything quickly and efficiently. Very nice and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Emily was fantastic!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad install went perfectly. I have absolutely zero complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional young men. Provided great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and mounted my TV fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mounting experience ever! Will definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful and professional. They went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks are stellar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed LG 65" and LG soundbar without a hitch including set-up of apps. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. The squad made sure I was taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who came was quick, friendly, and very respectful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went quickly with no problems or mess. Installers were friendly and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did not disappoint me with their installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted my TVs and installed devises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came in on time and set up our new 75 inch very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Well done. All covid guidelines followed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aaron was awesome!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron was awesome, very friendly and did a great job and cleaned up .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a great service and professional staff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used them for all my electronic needs, satisfied with there service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did good work, although I had to provide the scaffolding.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technicians installed TV no problem but issue with honoring appointment time. Technicians were an hour late from my scheduled appointment time range and even brought the wrong TV initially. Dispatch team also failed to notify me of delay in arrival by technicians.

    I would recommend this to a friend