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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1674 Showing 33,461-33,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount with solid design. Adjusting the tv with this mount is a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team is very friendly and respond very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job was done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy did a wonderful job. Polite and very knowleageable about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are not geeks, they are pros.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my installation, Geek Squad was very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents solved two problems that appeared shortly after installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grand baby Xmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Tv in my granddaughter room and left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs set up TV and connected all my devices to TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely and efficient - quick solve - good people person as well as smart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME JOB VERY STURDY MY MOUNT IS SECURE GREAT SERVICE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything looks good but the TV is leaning RIGHT.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did good but the TV looks like it is leaning to the RIGHT a little BIT.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hello! We want your TV install to be as best as it can be. To have an Agent come back to your home to take a look at this with you, please call us at (800) GEEK-SQUAD, which is (800) 433-5778!
      ^Jenni

  • Rated 5 out of 5 stars

    Geek squad was quick and friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so nice and accommodating! Excellent service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were good, but were unable to bring everything that was ordered. I had to call many times to get a Geek agent to come out and finish the installation. Also, on regular channels the voice and the words were not in-sync. I had to have them come back out on that and they still could not fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and professional job. Highly recommended. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV removed and installed excellently!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed the old and installed the new quite professionally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service as always

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are competent, personable and get the job done quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very happy with installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just confused because the box shows it supports amazon prime but the google App Store doesn't have prime?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mr kenny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and prompt,the team was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super friendly and nice people they got in there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgot my geeks name but he did amazing job of mounting my Samsung TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed in less than 1/2 hour.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Great item. Very functional. Easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men from the Geek Squad were very professional and extremely curtious.

    I would recommend this to a friend