Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1675 Showing 33,481-33,500 of 38,693 reviews
  • Rated 4 out of 5 stars

    Very happy with installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just confused because the box shows it supports amazon prime but the google App Store doesn't have prime?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and professional job. Highly recommended. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Great experience. Really love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek was great. He had several projects to complete and he did them all just right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gift for my husband. Best buy makes shopping easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done both service and professionalism. Would recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount allows great acces to the back of the TV without being too bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are not geeks, they are pros.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my installation, Geek Squad was very informative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks great, only problem was with the HDMI cord. Was unable to get the 4K cord threaded through all the wires behind the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great worl

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my tv mounted. Finally got this done thanks to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came and did the job quit like it was a walk in the park and great job the did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as adverstised!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great as advertised fits my 50" perfect and makes space look really neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This guy Eddie was excellent!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He hooked Everything correctly and looks and sounds great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extremely happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A happy customer with a sales rep who was very knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and holds and fits tv perfectly. Great display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to schedule, good communication about appointments and good work. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNTING

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIFIC SERVICE KNOWS WHAT THEY ARE DOING KNOWING IT WAS DONE RIGHT HELPED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents solved two problems that appeared shortly after installation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely unacceptable!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduled an appointment for a tv installation at a commercial office. I waited at the office for the full four hour window of the appointment and saw the geek squad truck drive past the building. When the technician didnt pull in after 10 minutes I called the support line to figure out what was going on and was told to continue to wait because the technician might be running late and there were no updates in the system. I tried to call the store but it sent me to the same tech support line... the number they gave me to contact the technician was disconnected and the store was suppose to call me and never did. I called the tech support line again trying to get someone out the same day and they told me I would have to wait five days because of their mistake! How is that acceptable? The phone number I have to give to them to verify and talk to someone about the appointment is the number they have on file and they told me the technician called the wrong number and there was nothing they could do... absolutely terrible service. I will never use them again! You would have better luck with Angie's list.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing i did. Money well spent. Worth every penny.

    I would recommend this to a friend