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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1676 Showing 33,501-33,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and install the guys were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job mounting my tv. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service to have! Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team! Knowledgeable and informative. Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team! Knowledgeable and informative. Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed a wall mount for the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted it and made sure it started! Quick and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service as always

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are competent, personable and get the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice swivel TV mount. Holds my 70” Samsung well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guy were so nice. But the installation more expensive than outside contractor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV without issue and connected it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed my TV was kind, helpful and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well informed, on time and quick service and done perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything looks good but the TV is leaning RIGHT.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did good but the TV looks like it is leaning to the RIGHT a little BIT.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hello! We want your TV install to be as best as it can be. To have an Agent come back to your home to take a look at this with you, please call us at (800) GEEK-SQUAD, which is (800) 433-5778!
      ^Jenni

  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount with solid design. Adjusting the tv with this mount is a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely and efficient - quick solve - good people person as well as smart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad had the tv unboxed and mounted in 20 minutes. Its secured nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV removed and installed excellently!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed the old and installed the new quite professionally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up went well looks good over fireplace takes up minimum amount of space great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and we'll worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service saved me from having to buy a T.V. stand I didn't want in the first place!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super friendly and nice people they got in there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgot my geeks name but he did amazing job of mounting my Samsung TV.

    I would recommend this to a friend