Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1678 Showing 33,541-33,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    This mount is sweet!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mount!!!!! It is so versatile and very convenient! Just awesome!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissatisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed they were supposed to call the day before they did not they were all supposed to call the correct phone number the date of after telling multiple people I Geek Squad of the new phone number to call I found out the scheduled time was 12 to 1 But they did not show up nor did they call till 2:45 and then they were there until after 430

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv with precision and seems very sturdy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going through 2 defective TV's it was finally installed. Unfortunately, when it was initially installed over the fireplace it was not centered properly so they came back out and centered it and everything was good. Now I just determined that the DVD and VCR were not reconnected and they are coming back out again to hook them up. Hopefully that'll be it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were prompt and professional when installing sound bar and tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad tech set everything up quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech installed the tv on the wall mount bracket and set everything up to our satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick service and super friendly Geek squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best, well worth the money. Courteous, knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out with in a week and were in and out my house!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great. Fast and efficient. Would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service, Great Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employee was professional and did an excellent job with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the only way to mount large screen tv’s. I’ve had them mount 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my TV and connected the sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!! Clean work!! Prompt and diligent!! Polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great install and service! very very professional, would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight forward. It works. Nothing much else to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed professionally and promptly. Tv looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out to hook up TV and was very professional and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great good. So neat.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was polite and professional. They gave me great advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick and effective!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians came on time, were polite and did the job very quickly.

    I would recommend this to a friend