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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1678 Showing 33,541-33,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and size. Good value for your money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very happy about the installation. The installers did not give me any instructions on how to work the tv and sound bar.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and professional services. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my TV and connected the sound system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going through 2 defective TV's it was finally installed. Unfortunately, when it was initially installed over the fireplace it was not centered properly so they came back out and centered it and everything was good. Now I just determined that the DVD and VCR were not reconnected and they are coming back out again to hook them up. Hopefully that'll be it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took 3 times foe geek squad to get it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first agent was clueless. The second agent came out after I complained and completed the job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men from the Geek Squad were very professional and extremely curtious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and Geek Squad are the best when installing electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Fast

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and did everything with in a small amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was professional and did mouting quickly and with precision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good help

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product works well no complaints from me Best Buy is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very Quick and professional. Very clean work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed professionally and promptly. Tv looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly Geek Squad installed my TV quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent qualoty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Sqade made it so easy, oder it they came out and installed it on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad tech set everything up quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech installed the tv on the wall mount bracket and set everything up to our satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job was done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy did a wonderful job. Polite and very knowleageable about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ayden Gorges did a great job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ayden was extremely courteous and knowledgeable installing the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!! Clean work!! Prompt and diligent!! Polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy service. Both guys were well mannered and professional.

    I would recommend this to a friend