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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1679 Showing 33,561-33,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great. Fast and efficient. Would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad the two gentlemen that came were great they new what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I need in a mounting bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the Geek Squad I have the perfect setup and my TV looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew. Thorough, kind and courteous. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so Very happy with the quality of this Samsung tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out with in a week and were in and out my house!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up home theater system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dwane is a great teacher spends the time for you to understand set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The instillation was quick & well done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was communicating well which made everything easy to handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    used my old mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers was great. They saved me money by using my old mount.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free with total tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and friendly guy but my tv isn’t 100% straight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv with precision and seems very sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric and his buddy did a great job installing our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional, knowledgable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were very quick and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my Television used this and so far it has worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, great communicator, professional, friendly, and many more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very helpful and accommodating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad came and mounted the TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech came and mounted the TV bracket without difficulties. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time. Did quality install and clean up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    He tried hard but it was his first job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was very nice, but it was his first job with Best Buy. We were told a member of the Geek Squad was installing the tv, so I expected someone in a Geek Squad vehicle and clothing. He came in an old black panel van and did not have anything Best Buy on. He had to remount the tv twice because once it was too high on the wall and the next time it was mounted crooked, but he did stay until I was satisfied.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey TeamDees11! We appreciate you taking the time to let us know how your recent Premium TV Mounting service went. While certainly not ideal to have someone come out without assistance on their first day and need to remount the TV twice, I am glad to hear that he was able to stay until the TV was mounted perfectly. If we can ever be of any help in the future, please do give us a call at (888) BEST BUY which is (888) 237-8289.