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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1679 Showing 33,561-33,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ..........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and Connected all the cables

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and professional services. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very Quick and professional. Very clean work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional, knowledgable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did it right and it looks good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Install is clean and solid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took 3 times foe geek squad to get it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first agent was clueless. The second agent came out after I complained and completed the job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and size. Good value for your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so Very happy with the quality of this Samsung tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup was excellent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony remote was setup perfectly. TV and all it’s devices works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time. Did quality install and clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted a 65” tv by himself and was in and out in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric and his buddy did a great job installing our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mounting is great especially when you can tilt or angle the screen. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job. I would get the people to help every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman installing the tv was very helpful and gave me great tips!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came over, was a great help. He even gave me advice on future service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had it installed by two very nice young people - very efficient and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service VERY GOOD!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with professional customer service by representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right in time and excellent service worked super fast and tv looked great

    I would recommend this to a friend