Customer Ratings & Reviews

Geek Squad guy John came to our house and installed our new Toshiba 43" TV over our fireplace. He was extremely careful to not cause any damage; and took his time looking over the entire setup first to make sure he got it right on the first take. He was also very respectful of our home, making sure he wore booties so as not to track anything in our our carpet. He was also very pleasant to talk to, and informative about the product and what to expect. He sold me an extra Geek Squad contract in order to save me money overall... in other words, he made sure I got the best deal possible. Thanks John!

The agents did a great job. They were very professional and walked me through everything. Great job in suggestions and clean up.

Great job and very friendly! Very hardworking and knowledgeable. They were conscientious about cleaning up their mess.

The tech was very efficient and professional. Easily explained the use of the TV. Setup the remote and explained it functionality.

Excellent service. Polite and very knowledgeable. Showed me how to work the remotes. Quickly installed and set up.

If you want it done correctly and quickly then this is the way to go. The squad answered all my questions and showed me all the features. Well done.

The technician's name whom mounted our televisions is Jeff Hollandsworth. He did a phenomenal job. Not only did he mount the televisions perfectly but gave me a very informative block of instructions on making older gaming system compatible with them. He also sent some connectors he's saved to connect my Dreamcast. He is an awesome technician.

Ivy installed my new tv. He was awesome! Very professional, pleasant, patient with all my questions. He was respectful of the room. Clean up was like he was never there. It was a great service experience.

The two technicians knew exactly how to correct the problem caused by the first installation. They were courteous, efficient and competent. The sea gentlemen clearly were skilled and knowledgeabl.

Read a lot of reviews and was skeptical to get it done through geek squad. Ended up taking a chance and really glad I did. They showed up on time, took my old tv and mount off and moved my old tv upstairs. They installed my new tv with a new mount and cleaned up all their work with a vacuum. They offered to take the boxes with them as a courtesy. Overall really glad I chose them. 10/10 would recommend.

The team did a great job, arrived on time and installed the mount easily. Weren't able to move the outlet due to where we had the tv mounted, but they explained why and helped us return the outlet kits that we had purchased

The agents did a great job installing it and the showing me how to use my TV and how the mount works

The Geek Squad Agent was able to install it very quickly.. It Meets my expectations.. Highly professional and recommended..

The agents mounted tv and connected to all devices. Took living room tv to bedroom and mounted to wall. Explained what to do and said if there were any problems call them. Have not had anything go wrong. Agents were very professional and courteous. Would recommend geek squad to anyone.

The first tv mounting was a bad experience. It was done poorly and lazily. After speaking with the geek squad manager and having them replace the damaged tv mount, Michael came out and fixed the bad job and I was very impressed with him. He was kind, patient, knowledgeable and professional. I will always request him if I’m able. He deserves a raise.

Perfect purchase. Picture is clear and tv is easy to operate.

It took the agent longer to get to my house than to mount the TV. He was done in seconds! Super professional and really cool guy.

The installation team came to the office when I was not there. They did not approve of the location of the outlet and left without installing the TV and mount rather than trying to find a solution. They did not charge us for a return visit. When they came back, they installed the mount and stripped the bolts. I called them back and they promptly returned to change the bolts. I understand installation must be done specifically to maintain warranties and I do not fault them for refusing to install the mount initially. While I was upset they would leave us with stripped bolts they more than made up for it with their professionalism and courtesy.

Two young gentlemen showed up at our door with our new TV. They were wearing mask and "booties" over their shoes. They were very professional and made sure I understood everything. They also were very good about cleaning up after the installation. They hooked up all the equipment I had and explained the remote and all the components to me. They brought their own vacuum and when they left it was like they were never there and the TV had always been mounted on the wall. I would definitely have them again. Thank you.

They were to dismount and relocate a plasma tv, install new mount an unpack, mount and setup new tv and AVR and reprogram urc and haul off a rear projection dlp set. On arrival they said did not do urc programming or haul-off. Other people need to be scheduled to do that. I finally managed to get the haul-off a couple weeks later and canceled the urc programming for now. TV mount seems ok, but keep getting messages to setup remote (even after selecting to not see it anymore, and about needing ARC. I could not airplay to the AVR (It is connected to net via lan connection but they left it connected by WiFi … I turned it off WiFi then it appears in my AirPlay options). They left a panel off the back of the TV with no explanation, I discovered the panel still in its foam sheet packing cover after they had left.