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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1682 Showing 33,621-33,640 of 38,693 reviews
  • Rated 4 out of 5 stars

    Geeks installed my tv as scheduled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all the devices and checked each one to confirm playback

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and did a great smooth job while keeping the areea clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted unit at optimal location quickly with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I didn’t want to set up our new TV OURSELF. So it was nice to let The Geek Squad install and program the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv safe and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very careful and did a great job very safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!!! The staff were on time and very fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional. Quick and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best! Thorough and helpful throughout everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    nothing was disposed. left a mess for me to clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was mounted and connected so I'm happy with that however nothing was disposed. All materials including the all boxes, plastics, and left over materials were left behind. I was informed all of these would be disposed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installer was on time and knew what

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He connected everything necessary and was very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a wonderful team and had it installed in a very short time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work by two very nice guys.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents we’re on time hooked my tv up just the way I wanted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awseome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was efficient and very professional. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and support. quentin and the geek squad are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cancelled service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We cancelled install because we decided not to wall mount TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good. Came on time. Set was missing a bolt so was glad he found a replacement to complete it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed all of our issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed all of our issues and were very patient with us.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup. very professonal . I would recommend Best buy and it services to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked fine. I was able to mount the TV

    I would recommend this to a friend