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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1682 Showing 33,621-33,640 of 38,693 reviews
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the only way to mount large screen tv’s. I’ve had them mount 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good. Came on time. Set was missing a bolt so was glad he found a replacement to complete it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman installing the tv was very helpful and gave me great tips!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the Geek Squad. On time, friendly, knees their stuff. Very glad I used them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great install and service! very very professional, would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representatives arrived on time and knew what they was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv safe and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very careful and did a great job very safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that I would highly recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv perfectly and were very kind and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!!! The staff were on time and very fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awseome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was efficient and very professional. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installer was on time and knew what

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He connected everything necessary and was very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and efficiently

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person mounted my TV and made sure the connection worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did all work needed in a timely fashion. Cleaned up after themselves.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad installers are the Worst!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation didn't happen. I purchased two 75" tv's & four mounting brackets. The store sold me the wrong Mounting Brackets so Geek Squad showed up with the wrong brackets, tried to upsell sell me different brackets for $300.00 more so I asked to speak to their supervisor and they refused, said they weren't doing the install and proceeded to leave everything laying in the middle of my floor when I had movers on the way. So I went outside and stood in front of their van not letting them leave until I spoke to a Supervisor or the removed the items from my home. They again refused and called the police on me. It was absolutely embarrassing and total harassment. That's what you get for spending thousands of $$$ with them. I never heard from anyone so I went to the store to hear nothing but lies told by these 2 clowns. To date, nothing has happened to the installers and I haven't even received an apology much less a store credit for my wasted time, frustration and embarrassment. Absolutely the worst shopping and installation experience ever!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service, Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employee was professional and did an excellent job with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best, well worth the money. Courteous, knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right in time and excellent service worked super fast and tv looked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product from best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good for the whole household products but by far it’s essential

    I would recommend this to a friend