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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1683 Showing 33,641-33,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in and mounted my TV in 30 minutes....very impressive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted Two TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience getting my TV’s mounted on the wall at my condo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Definitely worth it the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer and ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy service and delivery. Great fun for the Holidays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian was great and very friendly and was also very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the mount put on by geek squad and it looks great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great technician, but over priced service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this one star because the service is a total ripoff! The technician was very honest, neat, and helpful. But I blame the storefront managers on not being specific with this service. I was told that this service includes wire concealment service, and I just have to pay for the $150 power management box which I feel like is overpriced. Technician installed my wall mount, but I was told that this type of service doesn’t put in perspective the tim management since he had other appts that day. I ended up hiring an independent business to do a wire concealment and power management service. Which ended up being way cheaper by a $120 which I could’ve saved, and wish I never paid for best buy’s Ripoff service.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking the time to share your feedback. It is nice to know the Geek Squad Agent that was in your home was a good representation of Best Buy. There is a charge involved when wires would be concealed, and absolutely something that should have been discussed initially at the store. I'm glad you've ultimately had the job completed, even if it was not through Best Buy. Hopefully, you are enjoying the new setup!

  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek Squad provided very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out to hook up TV and was very professional and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great just mounting my LG tv no wires what a sight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed all of our issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed all of our issues and were very patient with us.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I’ve them. Thanks Best Buy. Bye bye byebyebyebye

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had it installed by two very nice young people - very efficient and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and efficient service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and walked me through the work they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mounting is great especially when you can tilt or angle the screen. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected everything and kept me informed throughout the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my TV good to go quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job helping me get the TV out and set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very knowledgeable and courteous

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and mounted my TV. Really made a pleasurable experience and answered all questions during install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cancelled service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We cancelled install because we decided not to wall mount TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mount for our living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It freed up floor space in the living room with minimum amount of cables+

    I would recommend this to a friend