Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent and efficient service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with the quality of work and knowledge of the technicians.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok I’ve them. Thanks Best Buy. Bye bye byebyebyebye
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very knowledgeable, kind, and thorough. He called ahead and was prompt.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Results
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad crew was on time. Very professional. Quality work. Perfect results.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to move. Once u get it in place works great. I love that it comes all bye way out. Geek squad did notplace it right.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Perfect.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is great. They know what they're doing. Great customer service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad provided excellent service and advice during my installation.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job, they coming on time and very professional
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad came and mounted the TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total Tech came and mounted the TV bracket without difficulties. It works great!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv mount install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were simply awesome! Will absolutely use theM again.
I would recommend this to a friendRated 5 out of 5 stars
Quick and easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They came, they set up, and they left. It was seamless and easy.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are wonderful! They are quick and good. They do a great job.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fast accurate and efficient geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, efficient installation and answered all questions.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Made it easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a total tech member so fir the cost it was well worth having geek squad Hang the 75” tv No fuss, quick install
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad delivered and installed my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was delivered and mounted. Later [3 days] I noticed that some speakers connections were not complete so only partial sound from them. The TV settings were made but the next day some shows did not appear to have HD quality. I looked at guidance info on YouTube and made adjustments. Now everything looks as expected.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Typical mount!! Great for the price!! Would buy again.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 1 out of 5 stars
Poor Service by Third-Party Installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sent a third-party installer (this isn't revealed to you at all during the purchase or installation process) who completely mismanaged installing a large TV over my fireplace. The end result was a TV which was half a foot off-center, a mount which was not properly installed or tightened, and damage to my mantle, since the installers left the heavy TV resting its weight on the mantle piece, angled down, and left gouges in the wood. I scheduled a follow-up appointment, which was handled by Best Buy employee technicians who were amazing. They were horrified by how poorly the TV was set up the first time, and had everything fixed and wrapped up quickly. I'd recommend checking with Best Buy to see if you're getting actual Geek Squad employees, or a third-party vendor who could care less about your or purchase.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking the time to provide feedback about your experience. While Geek Squad does sometimes work with trusted third-party service providers, those technicians should still live up to our high standards for service and support. I’m glad to hear that the service was completed in the end, but what you describe certainly falls short of our expectations, so I’m sorry for any inconvenience this caused for you. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Glad I mounted tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crew who mounted tv very timely not only on arrival but completing the task.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Wall mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person mounting my tv , and he installed very nicely
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation Guy was efficient, knowledgeable, on-time.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend