Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
All went very well. Geek squad was right in time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad installed everything perfect. Will always use them.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional team came on time and did very good job.
I would recommend this to a friendRated 5 out of 5 stars
No problems with installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.O.K. Needed to install this mounting. Original mounting wasn't ablwe to be used.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 3 out of 5 stars
Service not complete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service is shown as completed, however they could not complete due to product being defective. They indicated that they would come back to complete. They mounted the tv on the wall but could not set it up or set up the sound bar.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time and gave me consistent updates. Was done in no time!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installed tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were extremely helpful and courteous.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv mount install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were simply awesome! Will absolutely use theM again.
I would recommend this to a friendRated 5 out of 5 stars
excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service and support. quentin and the geek squad are the best.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation Guy was efficient, knowledgeable, on-time.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my TV bracket and how they mounted it on the wall.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Super great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They connected everything and were friendly - good job!
I would recommend this to a friendRated 5 out of 5 stars
Outstanding!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tyler and his assistant did a great job with a difficult install job!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
TV mounted quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional workers, thanks!!!!!!!!!!!!!!!!!!!!!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Wall mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person mounting my tv , and he installed very nicely
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are the best ! Smooth install and professional results
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Flat Panel Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians were professional and knew their stuff.
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 1 out of 5 stars
Poor Service by Third-Party Installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sent a third-party installer (this isn't revealed to you at all during the purchase or installation process) who completely mismanaged installing a large TV over my fireplace. The end result was a TV which was half a foot off-center, a mount which was not properly installed or tightened, and damage to my mantle, since the installers left the heavy TV resting its weight on the mantle piece, angled down, and left gouges in the wood. I scheduled a follow-up appointment, which was handled by Best Buy employee technicians who were amazing. They were horrified by how poorly the TV was set up the first time, and had everything fixed and wrapped up quickly. I'd recommend checking with Best Buy to see if you're getting actual Geek Squad employees, or a third-party vendor who could care less about your or purchase.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking the time to provide feedback about your experience. While Geek Squad does sometimes work with trusted third-party service providers, those technicians should still live up to our high standards for service and support. I’m glad to hear that the service was completed in the end, but what you describe certainly falls short of our expectations, so I’m sorry for any inconvenience this caused for you. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Realky appreciate the setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mount is not easy for one, but it really was great that Best Buy installed it.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fast accurate and efficient geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, efficient installation and answered all questions.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Needed Tv Mounted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional TV Mount had two tvs to mount both mounted without any problems.
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friend