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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1686 Showing 33,701-33,720 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Flat Panel Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were professional and knew their stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It saved me time for a professional to install. We talked about the best options, where to install. I would do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were extremely polite n helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was explained to me about all of the features on the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miguel was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv and all devises and programmed all channels. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lots of movies can be watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fire stick is the new cable i love it everyone i think should try it out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Professional installation but wires still exposed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the premium installation package, which included having all wires “in the wall” and not visible on the outside. Even after reiterating that I wanted all wires “in the wall”, they were left exposed and visible, although neatly dressed. Not completely satisfied.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We're sorry that your recent installation didn't quite live up to your expectations. Please give us a call at (800) GEEKSQUAD or (800) 433-5778 so that we can discuss this for you and see if there's anything further we can do to assist.

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people with a lot of knowledgeable help for you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV bracket and how they mounted it on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our first home and first official experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing work and was very friendly. Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is the best $200 I’ve ever spent thanks to the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and professionalism in mounting my t.v to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only the Geek squad for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents are the best. They go the extra mile to insure my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Worked fast and did a great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service, courteous, and very emasculate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good work by Geek Squad, They above and beyond what was required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Great job! Great job! Great job! Great job! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, and knowledgeable technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad Chad was fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Mounting was fast and amazing. Chad had the TV up in no time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Late and unequipped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are two reasons for the low rating. First, the installation technician arrived significantly later than scheduled, There was no notification that the appointment was delayed, nor any sense of concern when I called to inquire/complain. The BestBuy representative seemed to think it completely appropriate for me to wait 8 hours past the 'scheduled' arrival time. Then, once the installation technician arrived, he did not have the required equipment to complete the installation I had ordered/paid for.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Friendly installers. The tv hasn’t given us any troubles

    I would recommend this to a friend