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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1693 Showing 33,841-33,860 of 38,693 reviews
  • Rated 3 out of 5 stars

    Waste of time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I helped unpack, hang and level it. The guy must have been new or lazy because I ended up running the cables. He did not even know how to work the tv. Make sure you ask for a best buy worker not 3rd party it is worth the wait.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommended!!!! would buy again if i had to

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommended!!!! would buy again if i had to, worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job and on time. Great communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on removing and replacing tv in living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer, Carlos was patient and thorough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos showed all of the things I could do with my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very quick and professional. I was pleased with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional and his service and recommendations were excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation went quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected all my devices and explained how to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV is now the centerpiece of the house and it’s all thank to these guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great swing aren for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed the swing arm for my TV and works exactly as i wanted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was prompt and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed my TV on time and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had over 3 TVs on this hanging on this mount and it's never failed

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 1 out of 5 stars

    Very disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a handy man that will do it for the same price, use him/her! The first guys that came didn't try to hide any wires and didn't help with any setup. When I asked them to help, they said they were in a rush to get to the next job. The second group that came after I complained and threatened to return everything (i bought the insurance), hid the wires in the wall but didn't help with the setup. These guys have nothing to do with tech. this service is not worth it!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is amazing. Leave it to the experts!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job installing my television . It looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and techs were professional and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabriel and Victor from Geek Squad were professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let the pros do it! This is a good value!! I would just mess it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Techs were quick and efficient. Took care of all setup requirements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time and did the work just as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people Extremely thorough Worked well together

    I would recommend this to a friend