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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1694 Showing 33,861-33,880 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my tv was really nice and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great to mount any of your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very professional and gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed by Geek Squad team, however access to rear of tv seems impossible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional TV installation setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workmanship, Professional TV setup and software installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV in the best spot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV in the best spot. I would recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and all my equipment Thankfully

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Person in store messed everything up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was given a price to dismount my tv from one household and move it to another one a stone’s throw away. I was aware there would be additional costs and was fine with that. When the person in store gave me the price, it seemed cheap considering the two charges. I verified the cost with him that the charge was for both dismounting and mounting it in the new place and he confirmed all I would be responsible for was transporting it to the new place which I was fine with. The day before they were scheduled to come and perform their service, the technician called me to confirm the appointment and told me he would only be dismounting the tv which was the only thing I paid for. I told him that I thought something was off talking to the guy who set the appointment and asked what it would cost to mount it in the new place to which he replied I would have to reschedule for it all. I had tried reaching out to the store where I set up the appointment to no avail so after work I drove there and canceled everything. Fortunately, i had someone else who was willing to help me and did a great job with handling everything, and that alone has convinced me to never use this service again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installed. Television stable on wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were experience and friendly, knew exactly what they was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome with what they do!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service you can definitely rely on geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally reccomend! These guys were amazing. I couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uncounted a tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous. They also place the TV back in the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Work was done on time!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job and were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job very happy in time thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv to the stand I had. He was professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed the new tv and answered quest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did good job and answered all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous , Efficient and knowledgeable , they were informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Would definitely use again. Thanks!

    I would recommend this to a friend